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单选题
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
A
check for a faulty IDE cable
B
be sure that the DVD+R is formatted before using it
C
check for incompatible media
D
re-install the DVD burning software
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更多 “单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）A check for a faulty IDE cableB be sure that the DVD+R is formatted before using itC check for incompatible mediaD re-install the DVD burning software” 相关考题
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单选题A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?（）A
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单选题After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）A
Install a larger fan near the hard drive to cool the system.B
Clean the drive with compressed air and continue to use it.C
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单选题A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）A
Have the client purchase a SATA compatible system board.B
Have the client purchase a SATA to IDE conversion kit.C
Have the client return the drive and purchase an IDE compatible drive.D
Have the client purchase a SCSI to SATA conversion kit.
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Remove network connectionsB
Remove the RAMC
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单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A
Check if the user account is lockedB
Check group policyC
Check the drive for fragmentationD
Check NTFS permissions
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单选题A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive. After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next？（）A
backup the BIOS configuration to use laterB
install the BIOS update from a command promptC
create a bootable floppy and copy the BIOS update tools to the floppyD
read the manufacturer’s guidelines and recommendations on installing the update
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单选题A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A
Shutdown， restart and verify that the BIOS recognizes the drive and try again.B
Replace the CD/DVD drive.C
Pry the tray open with a small， flat head screwdriver.D
Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.
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单选题A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）A
Warn the userB
Report through proper channelsC
Wipe the driveD
Give the computer back to the user
考题
单选题A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）A
Tell the client that they will need to place another service call.B
Ask the client if they would like to discuss their computer problems in more detail.C
Tell the client that another technician will be sent out.D
Inform the client that the problem will be resolved by the onsite technician at another time.
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