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A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
- A、Check if the user account is locked
- B、Check group policy
- C、Check the drive for fragmentation
- D、Check NTFS permissions
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更多 “A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A、Check if the user account is lockedB、Check group policyC、Check the drive for fragmentationD、Check NTFS permissions” 相关考题
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A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()
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A. Call their local ISPB. Verify the IP information of the serverC. Check their local Internet connectionD. Verify the hostname of the server
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Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem？（）A、Run TRACERT from the users workstation.B、Start with the Last Known Good Configuration and reboot the computer.C、Replace the network interface card （NIC）.D、PING the users workstation.
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A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.
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A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）A、Windows Firewall settingsB、DHCP settingsC、Disable HomeGroupD、Wireless on/off switch
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A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A、Disable port forwarding on the router.B、Reboot to Safe Mode and see if the Internet is accessible.C、Format the machine and reinstall the OS.D、Check the web browser’s proxy settings.
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After booting up a new computer， a technician observes that the USB ports are not working with any USB devices. Which of the following should be done FIRST？（）A、Check the computer to verify that the jumper settings for USB are correct.B、Connect the USB devices to a different computer to test the devices.C、Buy new USB wires and test USB functionality.D、Check the BIOS to verify that USB functionality is enabled.
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A user states that all their incoming mail is showing that it is behind three hours. All other users have the correct time. Which of the following should the technician check?（）A、The system’s local time settingsB、The system’s O/S version and patch statusC、The system’s network configurationD、The mail server’s configuration
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An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check？（）A、 Default gatewayB、 The ports on the switchC、 Port security on the servers switch portD、 Ethernet cable
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An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?（）A、Default gatewayB、The ports on the switchC、Port security on the server's switch portD、Ethernet cable
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A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（）A、DHCPB、PATC、ProxyD、IPX
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A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）A、If the wireless is enabledB、If the laptop is connected to the correct gatewayC、If the SSID is enabledD、If the DHCP address scheme is correct
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A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）A、check for a faulty IDE cableB、be sure that the DVD+R is formatted before using itC、check for incompatible mediaD、re-install the DVD burning software
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A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?（）A、Replace the newly installed memory modules with another known-working unit.B、Remove and reseat the memory, and recheck the memory reported.C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.D、Perform a BIOS upgrade on the machine.
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A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
考题
单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A
Printer driverB
Protocol stackC
Network connectivityD
Correct patch application
考题
单选题A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）A
Plug in an external monitor to test the video card.B
Run a check disk scan to verify there is no corruption.C
Check if the laptop is now on battery power.D
Have the LCD screen replaced with a known good screen.
考题
单选题An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?（）A
Default gatewayB
The ports on the switchC
Port security on the server's switch portD
Ethernet cable
考题
单选题A user states that all their incoming mail is showing that it is behind three hours. All other users have the correct time. Which of the following should the technician check?（）A
The system’s local time settingsB
The system’s O/S version and patch statusC
The system’s network configurationD
The mail server’s configuration
考题
单选题A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A
Disable port forwarding on the router.B
Reboot to Safe Mode and see if the Internet is accessible.C
Format the machine and reinstall the OS.D
Check the web browser’s proxy settings.
考题
单选题A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）A
If the wireless is enabledB
If the laptop is connected to the correct gatewayC
If the SSID is enabledD
If the DHCP address scheme is correct
考题
单选题An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check？（）A
Default gatewayB
The ports on the switchC
Port security on the servers switch portD
Ethernet cable
考题
单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A
Check if the user account is lockedB
Check group policyC
Check the drive for fragmentationD
Check NTFS permissions
考题
单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A
Run the printer configuration wizard on the desktop.B
Check to see if the network printer is turned on.C
Verify that the printer is connected to the network.D
Check the local print queue for a failed print job.
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