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单选题
A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device. What should a sales specialist do to position a total solution for the customer？（）
A
Do not quote any additional services.
B
Add a tape device as an option to the quote.
C
Ask for a special bid to lower the total price.
D
Just quote exactly to the customer’s specification.
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更多 “单选题A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device. What should a sales specialist do to position a total solution for the customer？（）A Do not quote any additional services.B Add a tape device as an option to the quote. C Ask for a special bid to lower the total price.D Just quote exactly to the customer’s specification.” 相关考题
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A potential new customer needs servers and requests a response to their hardware specifications， which are all related to hardware speeds， disk， and memory configuration. The customer requests a quote within 48 hours. Which of the following should the System x Sales Specialist do to MAXIMIZE the odds of winning this business？ （）A、Request an extension because 48 hours will not be enough time to propose an appropriate solution.B、Ask the customer for a call to learn more about their needs and respond to their request with a complete solution.C、Use the configuration guide or spreadsheet configurator to assemble server configurations that meet the specification， and then look for the lowest price.D、Contact the IBM Client Representative for this account and ask for assistance in setting up a meeting with the technical decision maker of the prospective customer.
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A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）A、collect all support dataB、implement a current backupC、update all firmware levelsD、shut down the storage system
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A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device. What should a sales specialist do to position a total solution for the customer？（）A、Do not quote any additional services.B、Add a tape device as an option to the quote. C、Ask for a special bid to lower the total price.D、Just quote exactly to the customer’s specification.
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A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements. Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）A、Call the IBM Client Representative and ask the rep to influence the company’s executives.B、Develop a strategy to better understand and possibly influence the customer’s success criteria.C、Using IBM’s opportunity management system， request a technical team be formed to design a solution.D、Nominate the customer for a funded IBM Server Consolidation study.
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A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server. What would be the best strategy to win with an IBM solution？（）A、Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.B、Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.C、Introduce the IBM pSeries Unix product specialist to the account because IBM operating system （AIX） offers an open Unix solution.D、Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.
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A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）A、Request that the pSeries technical specialist provide the discount percentage to the customer.B、Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C、Confirm with the customer that the installed inventory accurately reflects what is actually installed.D、Provide options to the customer so they can choose the most appropriate upgrade for their environment.
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You have a junior sales representative working with your largest customer， who needs to build an entry System x Server hardware solution. Which IBM resource should the junior sales representative use？ （）A、IBM Sizing GuidesB、IBM System x and BladeCenter Business Partner GuidebookC、IBM Standalone Solutions Configuration Tool （SSCT） D、IBM ServerProven
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A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine； offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.
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A customer is interested in a power efficient server solution. The Sales Specialist has recommended a BladeCenter solution. The customer debates the price is high compared to rack servers. Which of the following should the Sales Specialist emphasize to address the pricing difference？（）A、Higher rack density that reduces data center footprintsB、Internal upgrades that only IBM can offerC、Total Cost of Ownership （TCO） related to innovative components such as Integrated Switches D、The Rear Door Heat eXchanger that only IBM can offer
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When designing a single tier AIX database solution for a customer， what other technical specialist would be most instrumental in putting together a total solution and why？（）A、xSeries specialist，as the customer may have some Intel-based systems.B、Hardware customer engineer，as they will be installing the entire solution.C、Services specialist，as they can provide education recommendations for the entire solution. D、Storage specialist，as the customer may need disk to store the data and tape to backup the data.
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The account team designed a p5-570 solution to strategically position the customer for future IBM announcements. The customer was dissatisfied upon implementing the solution. An AIX v5.1 partition was added to the requirements halfway through the solution design process and it was not considered in the final design. What should the pSeries technical specialist have done to prevent this situation？（）A、Submitted an RPQ （Request for Quote） for AIX v5.1 support on a p5-570B、Designed a p670 because it supports AIX 5.1 partitionsC、Initially designed a solution supporting AIX 5.1 partitionsD、Gained customer approval for the final design prior to ordering the system
考题
A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）A、Send the customer information on VMwareB、Send the customer information on IBM BladeCenter C、Call the customer to ask why they are consolidatingD、Send the customer information on IBM System P
考题
The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
考题
单选题When designing a single tier AIX database solution for a customer， what other technical specialist would be most instrumental in putting together a total solution and why？（）A
xSeries specialist，as the customer may have some Intel-based systems.B
Hardware customer engineer，as they will be installing the entire solution.C
Services specialist，as they can provide education recommendations for the entire solution. D
Storage specialist，as the customer may need disk to store the data and tape to backup the data.
考题
单选题A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server. What would be the best strategy to win with an IBM solution？（）A
Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.B
Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.C
Introduce the IBM pSeries Unix product specialist to the account because IBM operating system （AIX） offers an open Unix solution.D
Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.
考题
单选题An industrial sector customer has requested an IBM System x3755 for a high performance computing application. Pricing is the most sensitive decision factor for this customer. They are looking for an entry-level storage solution because the application needs to access about 12 TB of data， with an expected future growth of 10-15 percent. As this is the only server accessing this amount of data， the customer does not want to have a SAN. What should the System x Sales Specialist recommend？ （）A
DS3300 iSCSI-based solutionB
One MegaRAID 8480 card with four EXP3000 unitsC
DS4000 Fibre Channel solution with EXP810 expansion unitsD
DS3400 Fibre Channel solutionWArialZ
考题
单选题The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM. The customer is planning to implement their first ERP application. This new application will be critical to running their business. The customer has only a competitor’s UNIX systemcurrently installed. They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A
I/T services and education to help with the implementation of the hardware and softwareB
A Supportline specialist to work directly with the customer to manage any issues that ariseC
The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
考题
单选题A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）A
Request that the pSeries technical specialist provide the discount percentage to the customer.B
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C
Confirm with the customer that the installed inventory accurately reflects what is actually installed.D
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
考题
单选题The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A
Use eConfig to configure and validate each pSeries and p5 system.B
Engage Advanced Technical Support to review any outstanding technical issues.C
Confirm with the customer that the solution design meets their requirements.D
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
考题
单选题A customer is interested in a power efficient server solution. The Sales Specialist has recommended a BladeCenter solution. The customer debates the price is high compared to rack servers. Which of the following should the Sales Specialist emphasize to address the pricing difference？（）A
Higher rack density that reduces data center footprintsB
Internal upgrades that only IBM can offerC
Total Cost of Ownership （TCO） related to innovative components such as Integrated Switches D
The Rear Door Heat eXchanger that only IBM can offer
考题
单选题A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）A
Send the customer information on VMwareB
Send the customer information on IBM BladeCenter C
Call the customer to ask why they are consolidatingD
Send the customer information on IBM System P
考题
单选题A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）A
Offer to rebuild the logical volume for a fee.B
Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C
Suggest the customer open a call with IBM TechLine； offer to explain how the process works.D
Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.
考题
单选题A potential new customer needs servers and requests a response to their hardware specifications， which are all related to hardware speeds， disk， and memory configuration. The customer requests a quote within 48 hours. Which of the following should the System x Sales Specialist do to MAXIMIZE the odds of winning this business？ （）A
Request an extension because 48 hours will not be enough time to propose an appropriate solution.B
Ask the customer for a call to learn more about their needs and respond to their request with a complete solution.C
Use the configuration guide or spreadsheet configurator to assemble server configurations that meet the specification， and then look for the lowest price.D
Contact the IBM Client Representative for this account and ask for assistance in setting up a meeting with the technical decision maker of the prospective customer.
考题
单选题A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）A
collect all support dataB
implement a current backupC
update all firmware levelsD
shut down the storage system
考题
单选题The account team designed a p5-570 solution to strategically position the customer for future IBM announcements. The customer was dissatisfied upon implementing the solution. An AIX v5.1 partition was added to the requirements halfway through the solution design process and it was not considered in the final design. What should the pSeries technical specialist have done to prevent this situation？（）A
Submitted an RPQ （Request for Quote） for AIX v5.1 support on a p5-570B
Designed a p670 because it supports AIX 5.1 partitionsC
Initially designed a solution supporting AIX 5.1 partitionsD
Gained customer approval for the final design prior to ordering the system
考题
单选题A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device. What should a sales specialist do to position a total solution for the customer？（）A
Do not quote any additional services.B
Add a tape device as an option to the quote. C
Ask for a special bid to lower the total price.D
Just quote exactly to the customer’s specification.
考题
单选题A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements. Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）A
Call the IBM Client Representative and ask the rep to influence the company’s executives.B
Develop a strategy to better understand and possibly influence the customer’s success criteria.C
Using IBM’s opportunity management system， request a technical team be formed to design a solution.D
Nominate the customer for a funded IBM Server Consolidation study.
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