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单选题
A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）
A
Remove the case front and clean the air vents.
B
Unplug the capacitors from the board and clean the contacts.
C
Remove the processor and clean the pins with an eraser.
D
Remove the processor and clean any dust that has collected between the processor and the heatsink.
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更多 “单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）A Remove the case front and clean the air vents.B Unplug the capacitors from the board and clean the contacts.C Remove the processor and clean the pins with an eraser.D Remove the processor and clean any dust that has collected between the processor and the heatsink.” 相关考题
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A technician is dispatched to a location. While working, the technician’s cell phone rings. Which of the following actions should the technician take?()
A. Answer the call to determine its importance.B. Ignore the call and return the call from a land line.C. Answer the call and leave the location in order to talk.D. Silence the phone and allow the call to go to voice mail.
考题
which of the following actions will you not take before beginning installation or removal of anyNON－PNP hardware device inside the computer case?()
A. Place all the hardware components in static proof bags.B. Remove all the jumpers from the motherboard.C. Switch off the main power and remove the power cordD. Use an anti-static wrist strap.E. Turn off the computer.F. Place the computer on the anti-static mat
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Which of the following should a technician use to remove dust from the inside of a server case？（）A、Compressed airB、VacuumC、Soap and waterD、Disinfecting wipes
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A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）A、Reseat all power connections.B、Remove the CMOS battery.C、Install the graphics card.D、Ground to the case.
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A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.
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A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）A、fuserB、ozone filterC、transfer coronaD、primary corona
考题
Which of the following should a technician use to clean the glass on a flatbed scanner？（）A、glass cleaner and paper towelsB、dish soap and a wet towelC、a soft， pre-moistened towel or wipeD、dry paper towels
考题
A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take？ （）A、Remove the case front and clean the air vents.B、Unplug the capacitors from the board and clean the contacts.C、Remove the processor and clean the pins with an eraser.D、Remove the processor and clean any dust that has collected between the processor and the heatsink.
考题
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A、Reboot the computer.B、Replace the touchpad.C、Clean the touchpad.D、Update the driver.
考题
which of the following actions will you not take before beginning installation or removal of anyNON-PNP hardware device inside the computer case?（）A、Place all the hardware components in static proof bags.B、Remove all the jumpers from the motherboard.C、Switch off the main power and remove the power cordD、Use an anti-static wrist strap.E、Turn off the computer.F、Place the computer on the anti-static mat
考题
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A、Install new drivers on the computer.B、Install a new ink cartridge.C、Install a print head on the printer.D、Remove the packing tape from the print head.
考题
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）A、Install a larger fan near the hard drive to cool the system.B、Clean the drive with compressed air and continue to use it.C、Remove and replace the drive.D、Apply more thermal compound and reseat the drive.
考题
Which of the following is a reason why Bob, a technician, should install case fans in the front of acomputer case?（）A、It forces hot air out of the PCB、The fan is easier to remove and cleanC、It forces cooler air into the power supply quicklyD、It forces cooler air across the motherboard
考题
The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technician recommend？（）A、Clean the scanner glass on the distant machine.B、Clean the scanner glass on the local machine.C、Clean the printer head on the local machine.D、Call the telephone company to increase the line signal level.
考题
A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）A、Update the BIOS for compatibility.B、Put on an ESD strap.C、Use an anti-static bag to hold the RAM while installing.D、Clean out the PC with compressed air.
考题
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A、Remove and clean the fuser assembly with an alcohol based cleaner.B、Install a maintenance kit and reset all page counts to zero.C、Perform a full power cycle on the printer.D、Clean the paper path with a damp cloth and canned air to remove any debris.
考题
While performing a preventative maintenance check on a personal computer, a technician notices thatseveralunused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?（）A、Help limit radio frequency interference (RFI) inside the case.B、Help ensure proper air flow through the case.C、Help prevent moisture buildup in the case.D、Help limit electrostatic discharge (ESD) inside the case.
考题
A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）A、Change the BIOS settings to the local timeB、Adjust the voltage selector switchC、Attach a 220 volt power strip from the current region to the PCD、Attach a 120 volt battery backup power supply to the PC
考题
单选题A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）A
Change the BIOS settings to the local timeB
Adjust the voltage selector switchC
Attach a 220 volt power strip from the current region to the PCD
Attach a 120 volt battery backup power supply to the PC
考题
单选题A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A
Remove and clean the fuser assembly with an alcohol based cleaner.B
Install a maintenance kit and reset all page counts to zero.C
Perform a full power cycle on the printer.D
Clean the paper path with a damp cloth and canned air to remove any debris.
考题
单选题While performing a preventative maintenance check on a personal computer, a technician notices thatseveralunused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?（）A
Help limit radio frequency interference (RFI) inside the case.B
Help ensure proper air flow through the case.C
Help prevent moisture buildup in the case.D
Help limit electrostatic discharge (ESD) inside the case.
考题
单选题Which of the following is a reason why Bob, a technician, should install case fans in the front of acomputer case?（）A
It forces hot air out of the PCB
The fan is easier to remove and cleanC
It forces cooler air into the power supply quicklyD
It forces cooler air across the motherboard
考题
单选题A technician is dispatched to a location. While working, the technician’s cell phone rings. Which of the following actions should the technician take?（）A
Answer the call to determine its importance.B
Ignore the call and return the call from a land line.C
Answer the call and leave the location in order to talk.D
Silence the phone and allow the call to go to voice mail.
考题
单选题which of the following actions will you not take before beginning installation or removal of anyNON-PNP hardware device inside the computer case?（）A
Place all the hardware components in static proof bags.B
Remove all the jumpers from the motherboard.C
Switch off the main power and remove the power cordD
Use an anti-static wrist strap.E
Turn off the computer.F
Place the computer on the anti-static mat
考题
单选题Which of the following should a technician use to remove dust from the inside of a server case？（）A
Compressed airB
VacuumC
Soap and waterD
Disinfecting wipes
考题
单选题A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）A
fuserB
ozone filterC
transfer coronaD
primary corona
考题
单选题Which of the following should a technician use to clean the glass on a flatbed scanner？（）A
glass cleaner and paper towelsB
dish soap and a wet towelC
a soft， pre-moistened towel or wipeD
dry paper towels
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