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多选题
While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware?（）
A
Third-party manufacturer
B
Video chipset manufacturer
C
Server manufacturer
D
Operating system manufacturer
E
Shareware file sharing site
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单选题While troubleshooting a connectivity problem, a network administrator notices that a port status LED on a Cisco Catalyst series switch is alternating green and amber. Which condition could this indicate?（）A
The port is experiencing errors.B
The port is administratively disabled.C
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The port has an active link with normal traffic activity.
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单选题While troubleshooting a connectivity issue from a PC you obtain the following information: Local PC IP address: 10.0.0.35/24 Default Gateway: 10.0.0.1 Remote Sever: 10.5.75.250/24 You then conduct the following tests from the local PC: Ping 127.0.0.1 – Successful Ping 10.0.0.35 – Successful Ping 10.0.0.1 – Unsuccessful Ping 10.5.75.250 – Unsuccessful What is the underlying cause of this problem?（）A
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单选题While troubleshooting a network connectivity problem, a technician observes steady link lights on both the workstation NIC and the switch port to which the workstation is connected. However, when the ping command is issued from the workstation, the output message "Request timed out." is displayed. At which layer of the OSI model does the problem most likely exist?（）A
the session layerB
the protocol layerC
the data link layerD
the access layerE
the network layerF
the application layer
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TCP/IP not correctly installedB
Local physical layer problemC
NIC not functioningD
Remote physical layer problem
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单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
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单选题An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue？（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis.
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单选题As an experienced network administrator, you are asked to troubleshoot a QoS problem. In which way might the Cisco NetFlow be helpful during the troubleshooting process?（）A
NetFlow can discover the protocols in use and automatically adjust QoS traffic classes to meet policy-map requirements.B
NetFlow records can be used to understand traffic profiles per class of service for data, voice, and video traffic.C
NetFlow can be configured to identify voice and video traffic flows and place them into a low-latency queue for expedited processing.D
NetFlow can report on the number of traffic matches for each class map in a configured QoS policy configuration.
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单选题While troubleshooting a connectivity problem, a network administrator notices that a port status LED on a Cisco Catalyst series switch is alternating green and amber. Which condition could this indicate（）。A
The port is experiencing errorsB
The port is administratively disabledC
The port is blocked by spanning treeD
The port has an active link with normal traffic activity
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多选题While troubleshooting a routing problem on the company EIGRP network you discover that one ofthe routers is failing to establish adjacencies with its neighbor. What is a likely cause of thisproblem between neighbors？（）AThe K-values do not matchBThe hold times do not matchCThe hello times do not matchDThe AS numbers do not match
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