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单选题
A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）
A
Faulty driver; reinstall or update driver
B
Bad fuser; place service call to printer manufacturer.
C
Excess toner on drum; perform maintenance (e.g. clean drum surface).
D
Deteriorating rollers and worn brushes; replace rollers and brushes.
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考题
A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?()
A. Faulty driver; reinstall or update driverB. Bad fuser; place service call to printer manufacturer.C. Excess toner on drum; perform maintenance (e.g. clean drum surface).D. Deteriorating rollers and worn brushes; replace rollers and brushes.
考题
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
A. The printer will print according to specification.B. The printer will stop printing immediately.C. The printer will take longer to print.D. The printer will print blank sheets of paper
考题
A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()
A.TonerB.Transfer rollerC.FuserD.Pickup assembly
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A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? ()
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考题
A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? ()
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A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）A、Transfer rollerB、Paper typeC、Print headD、Fuser
考题
A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）A、The drum is faulty.B、The print buffer is full.C、The printer is out of toner.D、The fuser is faulty.
考题
A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）A、Faulty driver; reinstall or update driverB、Bad fuser; place service call to printer manufacturer.C、Excess toner on drum; perform maintenance (e.g. clean drum surface).D、Deteriorating rollers and worn brushes; replace rollers and brushes.
考题
A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）A、Use the printer’s clean option.B、Replace the printer data cable.C、Print the demo page from the printer.D、Reinstall the drivers.
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Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A、The network connection is unavailable.B、The printer is offline.C、The user does not have the proper security permissions.D、The print spooler is stopped.
考题
A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A、The printer fuser assembly needs to be replaced.B、The pickup rollers no longer have pickup grip.C、Something is stuck inside of the pickup assembly.D、The printer needs to have the toner cartridge replaced.
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A、TonerB、Transfer rollerC、FuserD、Pickup assembly
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A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).A、Toner cartridgeB、Laser scannerC、Formatter PCBD、Pickup rollersE、Fuser
考题
A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A、The corona wire is not supplying the correct voltage.B、The fuser is not reaching the correct temperature.C、The paper is card stock and is too thick.D、The paper has a humidity content that is too low.
考题
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A、The printer will print according to specification.B、The printer will stop printing immediately.C、The printer will take longer to print.D、The printer will print blank sheets of paper
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A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A、Feed roller gear is broken.B、Feed rollers are dirty.C、Fuser has overheated.D、Toner cartridge needs to be replaced.
考题
A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）A、Replace the printer ribbon.B、Replace the pickup assembly.C、Replace the fuser.D、Replace the print head.
考题
A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? （）A、InkjetB、LaserC、ImpactD、Thermal
考题
单选题A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）A
Replace the printer ribbon.B
Replace the pickup assembly.C
Replace the fuser.D
Replace the print head.
考题
单选题A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）A
Faulty driver; reinstall or update driverB
Bad fuser; place service call to printer manufacturer.C
Excess toner on drum; perform maintenance (e.g. clean drum surface).D
Deteriorating rollers and worn brushes; replace rollers and brushes.
考题
单选题A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）A
Transfer rollerB
Paper typeC
Print headD
Fuser
考题
单选题A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A
The printer fuser assembly needs to be replaced.B
The pickup rollers no longer have pickup grip.C
Something is stuck inside of the pickup assembly.D
The printer needs to have the toner cartridge replaced.
考题
单选题A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）A
The drum is faulty.B
The print buffer is full.C
The printer is out of toner.D
The fuser is faulty.
考题
单选题A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A
TonerB
Transfer rollerC
FuserD
Pickup assembly
考题
单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A
The network connection is unavailable.B
The printer is offline.C
The user does not have the proper security permissions.D
The print spooler is stopped.
考题
单选题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A
The printer will print according to specification.B
The printer will stop printing immediately.C
The printer will take longer to print.D
The printer will print blank sheets of paper
考题
单选题A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A
The corona wire is not supplying the correct voltage.B
The fuser is not reaching the correct temperature.C
The paper is card stock and is too thick.D
The paper has a humidity content that is too low.
考题
单选题A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? （）A
InkjetB
LaserC
ImpactD
Thermal
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