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A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
- A、Toner cartridge
- B、Laser scanner
- C、Formatter PCB
- D、Pickup rollers
- E、Fuser
参考答案
更多 “ A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).A、Toner cartridgeB、Laser scannerC、Formatter PCBD、Pickup rollersE、Fuser” 相关考题
考题
You are the administrator of your company's network. A user named Lilly prints dozens of documents daily from her Windows 2000 Professional computer. Lilly reports that she receives a dialog box announcing that each print job she sends has printed successfully.Lilly's default printer is a shared printer that is connected to Windows 2000 Server computer. She wants to have this notification turned off because she prints so many documents.What should you do?A．In the server properties of the printer system folder, clear the Notify when remote documents are printed option.B．In the server properties of the printers system folder, clear the Notify computer, not user, when remote documents are printed option.C．In the default printer properties, select the Portstab, and clear the Enable bidirectional support option.D．In the default printer properties, select the Advancedtab, and clear the Advanced printing features option.
考题
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
A. Replace the print rollerB. Reset to factory defaultsC. Replace the wristband rollD. Clean the heating assembly
考题
When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.
考题
A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A、The printer needs to be sent to the manufacturer for maintenance.B、The printer’s firmware needs to be updated.C、A printer system reset must be performed.D、The maintenance page counter must be reset.
考题
A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A、The corona wire is not supplying the correct voltage.B、The fuser is not reaching the correct temperature.C、The paper is card stock and is too thick.D、The paper has a humidity content that is too low.
考题
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.
考题
Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）A、Log onto the user’s computer as a local administrator and install the printer.B、Make sure the user has permission to print to the printer.C、Create and implement a logon script.D、After the user has logged on， install the printer.
考题
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）A、The network cable is unplugged.B、The printer is low on toner.C、The gateway address on the printer is incorrect.D、The printer is out of paper.E、The spooler is not functioning.
考题
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
考题
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A、Replace the paper with thinner paper.B、Replace the toner cartridges.C、Replace the fuser.D、Replace the print heads.
考题
User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）A、Use infrared to print remotely.B、Unplug the printer and install it on the new pc.C、Share the Printer in Windows.D、Update universal drivers to allow printing.
考题
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
考题
A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded
考题
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
考题
You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）A、Configure a roaming user profile for Stephen’s user account.B、Configure the server properties of the printer system folder to connect to the shared printer.C、Install the printer driver for the print device on the Windows NT workstation computer.D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.
考题
You have a computer that runs Windows XP Professional. You connect one local print device and install a printer. You share the printer. You need to give a user the ability to manage all new print jobs submitted to the printer. Your solution must prevent the user from installing additional local printers. What should you do?（）A、In the printer properties, assign the Manage Printers permission to the user.B、In the printer properties, assign the Manage Documents permission to the user.C、From the Local Users and Groups snap-in, add the user to the Power Users group.D、From the Local Users and Groups snap-in, add the user to the Replicators group.
考题
You are the administrator of your company’s network. A user named Lilly prints dozens of documents daily from her Windows 2000 Professional computer. Lilly reports that she receives a dialog box announcing that each print job she sends has printed successfully. Lilly’s default printer is a shared printer that is connected to a Windows 2000 Server computer. She wants to have this notification turned off because she prints so many documents. What should you do？（）A、In the server properties of the Printers system folder, clear the Notify when remote documents are printed optionB、In the server properties of the Printers system folder, clear the Notify computer, not user, when remote documents are printed optionC、In the default printer properties, select the Ports tab, and clear the Enable bi-directional support option D、In the default printer properties, select the Advanced tab, and clear the Advanced printing features option
考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A
Download manufacturer printer driversB
Restart the printer spoolerC
Check for Microsoft Windows updatesD
Check Device Manager
考题
多选题A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).AToner cartridgeBLaser scannerCFormatter PCBDPickup rollersEFuser
考题
单选题When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A
The printer needs to be calibrated.B
There is a problem with the document being printed.C
The print head is clogged.D
An incorrect paper type is being used.
考题
单选题A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A
The printer needs to be sent to the manufacturer for maintenance.B
The printer’s firmware needs to be updated.C
A printer system reset must be performed.D
The maintenance page counter must be reset.
考题
单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A
Run the printer configuration wizard on the desktop.B
Check to see if the network printer is turned on.C
Verify that the printer is connected to the network.D
Check the local print queue for a failed print job.
考题
单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A
That the WEP key is disabledB
That the fuser is not faultyC
That the IP is staticD
That the buffer is not overloaded
考题
单选题A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）A
Execute the command ’piobe -q PRINTER_B’B
Edit the user’s stanza in the /etc/qconfig fileC
Execute the command ’chuser -a QUEUE=PRINTER_B user’D
Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile
考题
单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A
Printer driverB
Protocol stackC
Network connectivityD
Correct patch application
考题
单选题A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A
The printer cable is not bi-directional.B
The user does not have full printer administration rights.C
The computer cannot spool and send the print job fast enough.D
The print job is too big for the amount of available memory.
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