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单选题
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
A
Run the printer configuration wizard on the desktop.
B
Check to see if the network printer is turned on.
C
Verify that the printer is connected to the network.
D
Check the local print queue for a failed print job.
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更多 “单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A Run the printer configuration wizard on the desktop.B Check to see if the network printer is turned on.C Verify that the printer is connected to the network.D Check the local print queue for a failed print job.” 相关考题
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考题
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A、Cycle the power on the network printer.B、Verify the network cable is connected to the printer.C、Reinstall the printer driver.D、Restart the print spooler service.
考题
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.
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Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）A、Log onto the user’s computer as a local administrator and install the printer.B、Make sure the user has permission to print to the printer.C、Create and implement a logon script.D、After the user has logged on， install the printer.
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A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
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A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
考题
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
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考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
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The printer needs to be calibrated.B
There is a problem with the document being printed.C
The print head is clogged.D
An incorrect paper type is being used.
考题
单选题You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?（）A
Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.B
Make Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.C
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Create a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.
考题
单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A
The network connection is unavailable.B
The printer is offline.C
The user does not have the proper security permissions.D
The print spooler is stopped.
考题
单选题Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）A
Install a new print device. Reconfigure the printer to send print jobs to the new print device.B
Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.C
Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.D
Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.
考题
单选题A user complains that the network printer is not printing. The system administrator knows there is a print queue for the network printer and needs to check on the queue. Which command is run?（）A
netstat B
lpstat C
telinit D
prtconf
考题
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Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on Print1.B
Make Peter's user account the owner of the printer. Restart the Print Spooler service on Print1.C
Create a new printer on Print1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.D
Create a new printer on Print1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.
考题
多选题A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）A802.11gBUSBCEthernetDBluetoothESerial
考题
单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A
The printer needs to be power cycled to clear the job.B
The print server’s queue needs to be checked.C
The printer needs to be set to factory defaults.D
The user’s workstation needs to be rebooted.
考题
单选题You and Stephen are the desktop administrators for your company. You install a printer on your Windows XP Professional computer. You share this printer on the company network. You want to ensure that only members of the DTAdmins local group can use this printer, and that only you and Stephen can manage the printer and all print jobs. You also want to ensure that members of the DTAdmins local group can manage only their own print jobs. How should you configure security on this printer?（）A
Grant Allow - Print permission to the DTAdmins group. Grant Allow - Manage Documents permission to your user account and to Stephen’s user account. B
Grant Allow - Print permission to the DTAdmins group. Grant Allow - Manage Documents and Allow - Manage Printers permissions to your user account and to Stephen’s user account. C
Grant Allow - Manage Documents permission to the DTAdmins group. Grant Allow - Manage Printers permission to your user account and to Stephen’s user account. D
Grant Allow - Print permission to the DTAdmins group. Remove Allow - Manage Documents permission from the Creator Owner group. Grant Allow - Manage Printers permission to your user account and to Stephen’s user account.
考题
单选题A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）A
Execute the command ’piobe -q PRINTER_B’B
Edit the user’s stanza in the /etc/qconfig fileC
Execute the command ’chuser -a QUEUE=PRINTER_B user’D
Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile
考题
单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A
Printer driverB
Protocol stackC
Network connectivityD
Correct patch application
考题
单选题You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）A
Install a second instance of the printer. Redirect the original printer to the new printer.B
Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.C
Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.D
Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.
考题
单选题A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A
The printer cable is not bi-directional.B
The user does not have full printer administration rights.C
The computer cannot spool and send the print job fast enough.D
The print job is too big for the amount of available memory.
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