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Customers return the product because of（）
- A、Quantity
- B、Quality
- C、Quality control
- D、Quality unqualified
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更多 “Customers return the product because of（）A、QuantityB、QualityC、Quality controlD、Quality unqualified” 相关考题
考题
2 Chen Products produces four manufactured products: Products 1, 2, 3 and 4. The company’s risk committee recentlymet to discuss how the company might respond to a number of problems that have arisen with Product 2. After anumber of incidents in which Product 2 had failed whilst being used by customers, Chen Products had been presentedwith compensation claims from customers injured and inconvenienced by the product failure. It was decided that therisk committee should meet to discuss the options.When the discussion of Product 2 began, committee chairman Anne Ricardo reminded her colleagues that, apart fromthe compensation claims, Product 2 was a highly profitable product.Chen’s risk management committee comprised four non-executive directors who each had different backgrounds andareas of expertise. None of them had direct experience of Chen’s industry or products. It was noted that it wascommon for them to disagree among themselves as to how risks should be managed and that in some situations,each member proposed a quite different strategy to manage a given risk. This was the case when they discussedwhich risk management strategy to adopt with regard to Product 2.Required:(a) Describe the typical roles of a risk management committee. (6 marks)
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()your customers what they need and more than they expect will lead customers to return to you.
A、GivingB、GivenC、Give
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Customers()refuse to filling the questionnaire are not permitted to buy the product .A. whatB. whichC. Who
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What are three current business factors that are influencing customer decisions in making technology investments?()
A.number of product featuresB.return on investmentC.competitivenessD.regulationE.day one costsF.availability of budget
考题
资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
What does approximate customers mean?A.The nearest customers
B.The virtual customers
C.People that pretend to be customers
D.The VIPs
考题
资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
What is the main idea of this excerpt?A.You need to get rid of all unneeded features or functionality.
B.You need to tailor to the need to mature users.
C.Your own assumptions are relevant.
D.You need actual users to test your products.
考题
资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
Which of the following is true?A.You should separate new and mature customers in testing your products.
B.Approximate customers are equally valuable as real users.
C.Salespeople have a lot of customer contact, so they have the same motivations as customers
D.Usability test aims to please the customers
考题
资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
Testing has many benefits. Which of the followings is NOT one of them?A.To determine whether the product is user-friendly.
B.To see if the process is simple enough for users to understand.
C.To learn about users' perspective.
D.To cancel a process or navigate to a specific function or location.
考题
In addition to setting the price of a product, business firms must decide （） to offer special discount and credit terms to their customers.AifBwhichCwhateverDwhether
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In addition to setting the price of a product, business firms must decide （） to offer special discount and credit terms to their customers.A、ifB、whichC、whateverD、whether
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Why is the Cisco Integrated Services Router product line A good choice for customers?（）A、it is A point product solution that addresses A single needB、it provides customers with an opportunity to increase the number of devices in their networkC、it simplifies purchasing because there is only one model to choose.D、it integrates multiple services into A single platform and reduces operating costs.
考题
（）links all suppliers and customers as a chain in a certain product or service.A、ContractB、Business agreementC、Supply ChainD、Network
考题
What are three current business factors that are influencing customer decisions in making technology investments?（）A、return on investmentB、competitivenessC、number of product featuresD、day one costsE、regulationF、availability of budget
考题
Which Cisco Small Business portfolio product is targeted to customers who leverage technology as a strategic advantage in their business？（）A、 Cisco Small Business SeriesB、 Cisco Integrated Services RoutersC、 Cisco Partner Development FundsD、 Cisco Small Business Pro SeriesE、 Cisco Catalyst Switches
考题
Which three post-sales Smart Design documents are available to help you better serve your customers？ （） A、 Quick Quoting ToolB、 Smart Business Communications SystemC、 Overview PresentationD、 Cisco Configuration AssistantE、 Solution ProfileF、 Small Business Product Guide
考题
Why can security on healthcare networks be an important issue for customers？（）A、offers a rapid return on investmentB、telecommutingC、multiple network connectionsD、legal mandates
考题
What are the three partner benefits of service contracts?（）A、renews automatically for the lifetime of the productB、eliminates network problemsC、generate recurring revenueD、helps customers speed architectural planning and designE、produces higher margins than product sales alongF、strengthens customer loyalty
考题
Why is the Cisco Integrated Services Router product line A good choice for customers?（）A、it isA point product solution that addresses a single needB、it provides customers with an opportunity to increase the number of devices in their networkC、it simplifies purchasing because there is only one model to choose.D、it integrates multiple services intoA single platform and reduces operating costs.
考题
多选题Which three post-sales Smart Design documents are available to help you better serve your customers？ （）AQuick Quoting ToolBSmart Business Communications SystemCOverview PresentationDCisco Configuration AssistantESolution ProfileFSmall Business Product Guide
考题
单选题Apparel online business __________.A
can meet various needs of customersB
has comparatively lower cost than bookstoresC
is hard to make people believe its high-quality goodsD
has advantages for customers to return goods
考题
单选题What lesson can be best learned from the stories of Chinese restaurant and the European car manufacturer?A
To retain customers, service should be improved.B
Good quality of product is the most important.C
Customer needs should be the primary concern.D
Good service and quality can make customers satisfied.
考题
单选题In many industries, consumers return products for warranty repair, replacement, or recycling. （）will become more important as customers demand more flexible and favorable return policies.A
Parts serviceB
Reverse distributionC
Reverse transportationD
International logistics
考题
单选题The customers will be informed if ______.A
the product can’t be delivered on timeB
the product is out-of-date and unsatisfactoryC
the company doesn’t accept the returned productD
the company can’t send a new catalogue on time
考题
单选题Why is the Cisco Integrated Services Router product line A good choice for customers?（）A
it is A point product solution that addresses A single needB
it provides customers with an opportunity to increase the number of devices in their networkC
it simplifies purchasing because there is only one model to choose.D
it integrates multiple services into A single platform and reduces operating costs.
考题
多选题What are the three partner benefits of service contracts?（）Aproduces higher margins than product sales alongBgenerate recurring revenueCstrengthens customer loyaltyDrenews automatically for the lifetime of the productEhelps customers speed architectural planning and designFeliminates network problems
考题
单选题Why is the Cisco Integrated Services Router product line A good choice for customers?（）A
it isA point product solution that addresses a single needB
it provides customers with an opportunity to increase the number of devices in their networkC
it simplifies purchasing because there is only one model to choose.D
it integrates multiple services intoA single platform and reduces operating costs.
考题
单选题Apparel online business.A
can meet various needs of customersB
has comparatively lower cost than bookstoresC
is hard to make people believe its high-quality goodsD
has advantages for customers to return goods
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