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单选题
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern？（）
A
Direct the customer to the Installation Guide for each system to identify the power requirements.
B
Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
C
Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
D
Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
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更多 “单选题A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern？（）A Direct the customer to the Installation Guide for each system to identify the power requirements.B Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.C Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.D Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.” 相关考题
考题
A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A、Because additional systems would require more power receptaclesB、Because the customer may need to do additional facilities planningC、Because the customer needs additional funding to cover the servicesD、Because postponing the eventual discussion will likely lead to customer dissatisfaction
考题
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
考题
The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
考题
After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A、Send a flyer on new p5-520. B、Provide shipment delivery status.C、Order a new system per the purchase order.D、Retrieve and send a whitepaper on SCSI performance.
考题
The pSeries technical specialist just finished reviewing the system configurations with the customer. The customer requested that many of the availability options，initially configured，be removed due to budgetary constraints. What should be done next？（）A、Remove the availability options，as requested， and place the systems on order.B、Keep the availability options in the configurations and engage the pricer to provide deep discounting on the solution.C、Remove the availability options and review the new configurations with the customer，highlighting the potential exposures.D、Keep the availability options in the configurations， knowing that these options may prevent a critical situation in the future.
考题
A customer needs both a database and application server to communicate over a network. The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers. How could a pSeries technical specialist best determine which type of network card is appropriate， without making an additional call to the customer？（）A、Use an Inventory Services retrieval to show adapter features.B、Retrieve previous eConfig proposals to see what others had shown.C、Call the Account Executive to ask what the customer has used in the past.D、Query the Supportline problem record database for the customer and LAN keyword matches.
考题
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
考题
A customer is ready to order a pSeries solution. However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next？（）A、Ask the customer to confirm which option is best for their environment.B、Order the fibre channel option and purchase a converter later if necessary.C、Order both SCSI and fibre channel adapters to cover both potential options.D、Inform the customer that fibre channel was selected for performance reasons.
考题
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer？（）A、Sales ManualB、Announcement LetterC、Site and Hardware Planning InformationD、Adapter， Devices， and Cable Information for Multiple Bus Systems
考题
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern？（）A、Direct the customer to the Installation Guide for each system to identify the power requirements.B、Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.C、Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.D、Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
考题
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
考题
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment， how should the HMC be handled？（）A、Order a new HMC to support the p5 system.B、Attach the new p5 system to the existing HMC.C、Upgrade the existing HMC to accommodate both the POWER4 and p5 systems.D、Do nothing. This system does not require an HMC.
考题
A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）A、Explain to the customer that they need an additional HMC for the POWER5 system.B、Obtain a PO from the customer to purchase additional serial connections to the HMC.C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
考题
单选题The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A
Service ProcessorB
Service DirectorC
Inventory Scout ServicesD
Service Focal Point
考题
单选题After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A
Send a flyer on new p5-520. B
Provide shipment delivery status.C
Order a new system per the purchase order.D
Retrieve and send a whitepaper on SCSI performance.
考题
单选题The pSeries technical specialist just finished reviewing the system configurations with the customer. The customer requested that many of the availability options，initially configured，be removed due to budgetary constraints. What should be done next？（）A
Remove the availability options，as requested， and place the systems on order.B
Keep the availability options in the configurations and engage the pricer to provide deep discounting on the solution.C
Remove the availability options and review the new configurations with the customer，highlighting the potential exposures.D
Keep the availability options in the configurations， knowing that these options may prevent a critical situation in the future.
考题
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A
The technical support specialist has completed a UNIX course at college.B
The technical specialist has supported several similar projects and has earned an IBM AIX certification.C
The technical support specialist’s company sells $3M of UNIX computer systems every year.D
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
考题
单选题A customer is ready to order a pSeries solution. However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next？（）A
Ask the customer to confirm which option is best for their environment.B
Order the fibre channel option and purchase a converter later if necessary.C
Order both SCSI and fibre channel adapters to cover both potential options.D
Inform the customer that fibre channel was selected for performance reasons.
考题
单选题A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer？（）A
Sales ManualB
Announcement LetterC
Site and Hardware Planning InformationD
Adapter， Devices， and Cable Information for Multiple Bus Systems
考题
单选题A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）A
Explain to the customer that they need an additional HMC for the POWER5 system.B
Obtain a PO from the customer to purchase additional serial connections to the HMC.C
Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D
Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
考题
单选题A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A
Some Express Configurations limit the amount of maximum memory at order time.B
The customer must meet minimum system requirements to obtain Express Configuration pricing. C
The Express Configurations offer less than the maximum number of processors.D
The Express Configurations are only offered through the QuickShip Program.
考题
单选题The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A
Use eConfig to configure and validate each pSeries and p5 system.B
Engage Advanced Technical Support to review any outstanding technical issues.C
Confirm with the customer that the solution design meets their requirements.D
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
考题
单选题A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A
Because additional systems would require more power receptaclesB
Because the customer may need to do additional facilities planningC
Because the customer needs additional funding to cover the servicesD
Because postponing the eventual discussion will likely lead to customer dissatisfaction
考题
单选题The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A
Recommend the customer call EMC.B
Recommend the customer call IBM hardware support.C
Recommend the customer contact SupportLine.D
Recommend the customer re-creates the volume groups.
考题
单选题A customer has requested a proposal for a p5-520 with AIX 5.2 and Sysback. There are no plans to run LPARs or Micro-Partitions on the p5-520 in the near future. The customer has asked the pSeries technical specialist to recommend anything else that may be needed. Which of the following should be recommended in this situation？（）A
HMCB
DVD-ROMC
Tape driveD
Network switch
考题
单选题After months of negotiations and several proposals， the customer indicates that they may be ready to purchase a pSeries system. Rather than quickly ordering the last configuration proposed， what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project？（）A
Obtain buy-in and feedback from the customer.B
First ask the client executive if financing has been arranged.C
Plan the installation and rollout schedule before ordering.D
Confirm that any additional requirements are handled by others.
考题
单选题A customer needs both a database and application server to communicate over a network. The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers. How could a pSeries technical specialist best determine which type of network card is appropriate， without making an additional call to the customer？（）A
Use an Inventory Services retrieval to show adapter features.B
Retrieve previous eConfig proposals to see what others had shown.C
Call the Account Executive to ask what the customer has used in the past.D
Query the Supportline problem record database for the customer and LAN keyword matches.
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