四个技巧提升你的商务邮件写作沟通效率!

发布时间:2021-09-21


最近很多考生都在备考2021年商务英语考试,为了帮助大家高效学习顺利通过,接下来51题库考试学习网就分享一下邮件写作技巧,一起来看看吧。

1、Don’t overcommunicate by email. 不是所有事情都只能通过邮件解决

太多的邮件往来容易给职场人士带来不必要的压力。所以在写邮件之前,可以先问问自己:非得用写邮件吗?如果事情需要和对方多次来回才能解决,那么不妨先用phone 或者IM来沟通。其次,如果是要告诉对方不好的消息,那就尽量别使用email。

2、Make good use of subject lines. 邮件主题要小心

邮件主题的写作要求和技巧在之前的文章中谈过很多,其核心的要求就是要简洁且有总结性。成功的邮件主题可以让收件人在打开邮件之前就知道你要说什么事,并且决定是否要打开你的邮件。让我们来看2个例子,相信大家看完这两个例子之后就能够体会到合格的主题和不合格主题的区别了。

Bad example:

Subject: Meeting

Good example:

Subject: PASS Process Meeting – 10 a.m.February 25, 2014

3、Keep messages clear and brief 表达清晰简洁

和传统的商务信函一样,商务邮件也需要做到逻辑清晰、表述清晰准确。一般来说,邮件的正文一般包含3大部分:背景信息交换、行动说明(需要做什么或者你将做什么)和诉求(提前感谢对方的帮助等)。这一点大家可以通过阅读下面两封邮件来体会。

Bad example:

Subject: Revisions For Sales Report

Hi Jackie,

Thanks for sending that report last week. Iread it yesterday, and I feel that Chapter 2 needs more specific informationabout our sales figures. I also felt that the tone could be more formal.

Also, I wanted to let you know that I\'vescheduled a meeting with the PR department for this Friday regarding the new adcampaign. It\'s at 11:00 a.m. and will be in the small conference room.

Please let me know if you can make thattime.

Thanks!

Monica

Good example:

Subject: Revisions For Sales Report

Hi Jackie,

Thanks for sending that report last week. Iread it yesterday, and I feel that Chapter 2 needs more specific informationabout our sales figures.

I also felt that the tone could be moreformal.

Could you amend it with these comments inmind?

Thanks for your hard work on this!

Monica

(Monica then follows this up with aseparate email about the PR department meeting.)

4、Check the tone. 注意措辞

商务邮件按照沟通对象身份地位的不同可以分为垂直沟通和平级沟通。垂直沟通多为上级对下级的沟通,平级沟通多为同事之间的沟通。垂直沟通通常比较简短直接,平级沟通通常要更加礼貌一些。

以上就是2021年商务英语考试邮件写作的技巧,希望对各位考生的备考有所帮助。大家平时除了多阅读优秀的文章范文,也要抽时间自己动手写作,最好一周练习一到两篇文章。


下面小编为大家准备了 商务英语考试 的相关考题,供大家学习参考。

Good acquaintance of finance is a must.

正确答案:A
A

Financial Planning: the factors involved in deciding on appropriate pricing strategies

正确答案:Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor or minimum price is bounded by product cost. The price ceiling or maximum price is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost competition and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation resale price maintenance legislation price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs middlemen in elongated international channels of distribution and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers customers employees stockholders the public interest and of course the competition. These interest groups are affected by pricing decisions which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide.
Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor, or minimum price, is bounded by product cost. The price ceiling, or maximum price, is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price, which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system, the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost, competition, and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation, resale price maintenance legislation, price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs, middlemen in elongated international channels of distribution, and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers, customers, employees, stockholders, the public interest, and, of course, the competition. These interest groups are affected by pricing decisions, which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation, and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand, it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide. 解析:constrain强迫,强制,束缚。optimum price最适当价格。 dumping倾销。antitrust反托拉斯。divergent分歧的,分开的。detract from贬低,减损。premature早熟的,仓促的。

You can go to every part of America from this city.

正确答案:B
B

—You work for a small chain of clothing stores. The Managing Director has asked you to write a short report on last month's performance.

—Look at the charts and table below, on which you have already made some handwritten notes.

—Then, using all your handwritten notes, write the report for your Managing Director

—Write 120-140 words.

正确答案:To: Chris Sutcliffe Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply from 2% to 8% mainly because of dissatisfaction with the new manager on the other hand there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes which are already the best selling goods increased from 60 to 65% of total sales at the expense 'of men's clothing. Children's clothes were unchanged at 20%.
To: Chris Sutcliffe, Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D, compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover, which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change, while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply, from 2% to 8%, mainly because of dissatisfaction with the new manager on the other hand, there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes, which are already the best selling goods, increased from 60 to 65% of total sales, at the expense 'of men's clothing. Children's clothes were unchanged, at 20%.

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