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The top honors for 2001 goes to Procter and Gamble, which moved up from number four in 2000, Business Ethics reports in its March-April 2001 issue. The giant consumer products company scored high in the category of “service to international stakeholders”, a measure of how well the company behaves in the44 countries outside of the United States in which it does business. P&G “has been generous in international grants and gifts in these communities, including earthquake relief in Turkey, community building projects in Japan, plus contributions for schools in China, school computers in Romania, special education in Malaysia, and shore protection in France,” according to the magazine.
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更多 “问答题The top honors for 2001 goes to Procter and Gamble, which moved up from number four in 2000, Business Ethics reports in its March-April 2001 issue. The giant consumer products company scored high in the category of “service to international stakeholders”, a measure of how well the company behaves in the44 countries outside of the United States in which it does business. PG “has been generous in international grants and gifts in these communities, including earthquake relief in Turkey, community building projects in Japan, plus contributions for schools in China, school computers in Romania, special education in Malaysia, and shore protection in France,” according to the magazine.” 相关考题
考题
If business goes well, the revenues from sales exceed the cost of operation and the company realizes a profit.()
此题为判断题(对，错)。
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BUSINESS ETHICS Nowadays, more and more attention is being paid to “Business Ethics”. But what does it mean? What is the importance of ethics in business usiness ethics is not about personality, though a good personality is valuable. Ethics is the primary element and prerequisite for a successful business. No matter what you do, you should think of business as a matter of integrity. Nowadays, the slip in ethics and the absence of social responsibility, especially integrity, have led to a crisis in business, seriously influencing social development. ?Events resulting from a loss of trust are being seen now and then and they affect society in many unfortunate ways. Most people know the importance of business ethics, but still some people don’t honor them. We often hear media reports on problems in business, such as adding harmful materials to products. These behaviors cause much damage to consumers, who spend money but do not get quality goods, especially when these commodities do great harm to their health. It is difficult for people to forget the case in which some children consumed unsafe milk powder produced by a few immoral businesses, and their health suffered serious damage as a result. People can’t bear this kind of behavior. and the businesses responsible must be closed down and the related personnel be punished.1. What’s the primary component for a prosperous business?()A. Good management.B. Reliable credit status.C. Business ethics.2. What is the influence of losing integrity?()A. Hinder social development.B. Worsen the company’s reputation.C. Reduce people’s trust between each other.3. What is people’s attitude towards business ethics?()A. All the people pay attention to business ethics.B. Lots of people know its importance but some still don’t honor it.C. Most people attach importance to it and follow it.4. Which one among the following items is not mentioned in this passage?()A. Nowadays, the absence of ethics, especially integrity has led to a crisis in business world.B. Manufacture’s immoral behaviors do little harm to consumers.C. Media is very important for people to know more about commodities.5. What is the author’s attitude toward immoral behaviors in business?()A. Critical.B. Affirmative.C. Indifferent.
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3 Joe Lawson is founder and Managing Director of Lawson Engineering, a medium sized, privately owned familybusiness specialising in the design and manufacture of precision engineering products. Its customers are majorindustrial customers in the aerospace, automotive and chemical industries, many of which are globally recognisedcompanies. Lawson prides itself on the long-term relationships it has built up with these high profile customers. Thestrength of these relationships is built on Lawson’s worldwide reputation for engineering excellence, which hastangible recognition in its gaining prestigious international awards for product and process innovation and qualityperformance. Lawson Engineering is a company name well known in its chosen international markets. Its reputationhas been enhanced by the awarding of a significant number of worldwide patents for the highly innovative productsit has designed. This in turn reflects the commitment to recruiting highly skilled engineers, facilitating positive staffdevelopment and investing in significant research and development.Its products command premium prices and are key to the superior performance of its customers’ products. LawsonEngineering has also established long-term relationships with its main suppliers, particularly those making the exoticmaterials built into their advanced products. Such relationships are crucial in research and development projects,some of which take a number of years to come to fruition. Joe Lawson epitomises the ‘can do’ philosophy of thecompany, always willing to take on the complex engineering challenges presented by his demanding customers.Lawson Engineering now faces problems caused by its own success. Its current location, premises and facilities areinadequate to allow the continued growth of the company. Joe is faced with the need to fund a new, expensive,purpose-built facility on a new industrial estate. Although successful against a number of performance criteria, LawsonEngineering’s performance against traditional financial measures has been relatively modest and unlikely to impressthe financial backers Joe wants to provide the necessary long-term capital.Joe has become aware of the increasing attention paid to the intangible resources of a firm in a business. Heunderstands that you, as a strategy consultant, can advise him on the best way to show that his business should bejudged on the complete range of assets it possesses.Required:(a) Using models where appropriate, provide Joe with a resource analysis showing why the company’s intangibleresources and related capabilities should be taken into account when assessing Lawson Engineering’s casefor financial support. (12 marks)
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5 Jones and Cousin, a public quoted company, operate in twenty seven different countries and earn revenue and incurcosts in several currencies. The group develops, manufactures and markets products in the medical sector. The growthof the group has been achieved by investment and acquisition. It is organised into three global business units whichmanage their sales in international markets, and take full responsibility for strategy and business performance. Onlyfive per cent of the business is in the country of incorporation. Competition in the sector is quite fierce.The group competes across a wide range of geographic and product markets and encourages its subsidiaries toenhance local communities by reinvestment of profits in local educational projects. The group’s share of revenue in amarket sector is often determined by government policy. The markets contain a number of different competitorsincluding specialised and large international corporations. At present the group is awaiting regulatory approval for arange of new products to grow its market share. The group lodges its patents for products and enters into legalproceedings where necessary to protect patents. The products are sourced from a wide range of suppliers, who, onceapproved both from a qualitative and ethical perspective, are generally given a long term contract for the supply ofgoods. Obsolete products are disposed of with concern for the environment and the health of its customers, withreusable materials normally being used. The industry is highly regulated in terms of medical and environmental lawsand regulations. The products normally carry a low health risk.The Group has developed a set of corporate and social responsibility principles during the period which is theresponsibility of the Board of Directors. The Managing Director manages the risks arising from corporate and socialresponsibility issues. The group wishes to retain and attract employees and follows policies which ensure equalopportunity for all the employees. Employees are informed of management policies, and regularly receive in-housetraining.The Group enters into contracts for fixed rate currency swaps and uses floating to fixed rate interest rate swaps. Thecash flow effects of these swaps match the cash flows on the underlying financial instruments. All financialinstruments are accounted for as cash flow hedges. A significant amount of trading activity is denominated in theDinar and the Euro. The dollar is its functional currency.Required:(a) Describe the principles behind the Management Commentary discussing whether the commentary should bemandatory or whether directors should be free to use their judgement as to what should be included in sucha commentary. (13 marks)
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4 Hogg Products Company (HPC), based in a developing country, was recently wholly acquired by American OverseasInvestments (AOI), a North American holding company. The new owners took the opportunity to completely reviewHPC’s management, culture and systems. One of the first things that AOI questioned was HPC’s longstandingcorporate code of ethics.The board of AOI said that it had a general code of ethics that HPC, as an AOI subsidiary, should adopt. Simon Hogg,the chief executive of HPC, disagreed however, and explained why HPC should retain its existing code. He said thatHPC had adopted its code of ethics in its home country which was often criticised for its unethical business behaviour.Some other companies in the country were criticised for their ‘sweat shop’ conditions. HPC’s adoption of its code ofethics, however, meant that it could always obtain orders from European customers on the guarantee that productswere made ethically and in compliance with its own highly regarded code of ethics. Mr Hogg explained that HPC hadan outstanding ethical reputation both locally and internationally and that reputation could be threatened if it wasforced to replace its existing code of ethics with AOI’s more general code.When Ed Tanner, a senior director from AOI’s head office, visited Mr Hogg after the acquisition, he was shown HPC’soperation in action. Mr Hogg pointed out that unlike some other employers in the industry, HPC didn’t employ childlabour. Mr Hogg explained that although it was allowed by law in the country, it was forbidden by HPC’s code ofethics. Mr Hogg also explained that in his view, employing child labour was always ethically wrong. Mr Tanner askedwhether the money that children earned by working in the relatively safe conditions at HPC was an important sourceof income for their families. Mr Hogg said that the money was important to them but even so, it was still wrong toemploy children, as it was exploitative and interfered with their education. He also said that it would alienate theEuropean customers who bought from HPC partly on the basis of the terms of its code of ethics.Required:(a) Describe the purposes and typical contents of a corporate code of ethics. (9 marks)
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Which term means “the profit that a company has obtained from selling its products or services in a particular period of time, in relation to its sales for the period”?
A、Annual incomeB、operation profitC、return on salesD、net profit
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Directions:The following isan introduction of a company.After reading it, you should give brief answers to the five questions ( No.56 to No. 60) that follow. The answers（in not more than 3 words）should be written after the corresponding numbers on the Answer Sheet.Ditis Hong Kong Ltd is a manufacturer of security products and peripheral equipment, knowledge-based company. All of our managers has high technical education and fluently spoken English, Chinese, Japanese and Russian. We major in professional digital security products. Our products with advanced technology, stable performance, cost-effective, stylish design, excellent quality, has won the trust of customers and a wide range of popular.Being a professional manufacturer of security products, we value Innovation, Dedication and Superiority, and satisfy our customers by adding new designs and features to our products according to customers needs.Our service knowledge is second to none. We really appreciate your business and hope to deal with you again.We sincerely welcome customers to visit and give us your advice.41．What kind of company is Ditis Hong Kong Ltd?Ditis Hong Kong Ltd is a manufacturer of ________ and peripheral equipment, knowledge-based company.42. What’s the educational background of the managers in Ditis Hong Kong Ltd?All of our managers has ________________.43. What’s the major products of the company?They major in ______________ products.44. How can the company satisfy its customers?It satisfies its customers by adding ____________to our products according to customers needs45. How about the service and knowledge of the company?Our service knowledge is ___________.
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In which scenario would TOP N analysis be the best solution? ()
A. You want to identify the most senior employee in the company.B. You want to find the manager supervising the largest number of employees.C. You want to identify the person who makes the highest salary for all employees.D. You want to rank the top three sales representatives who have sold the maximum number of products.
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You are the administrator of a SQL Server 2000 computer. Your company uses the server to store service contract information for its customers.You are also the administrator of Oracle relational database management system (RDBMS) server.This server is used to store your company’s financial information. The financial information is updated frequently throughout the day.You need to create a series of reports that combine the service contract information and the financial information. These reports will be updated several times a day.You want to create reports on the SQL Server computer by using the minimum amount of disk space.What should you do?A．Set up SQL server replication to replicate the data from the oracle server to the SQL server computer.B．Set up the oracle server as a linked server. Create a view that joins the service contract information and the financial information.C．Set up data transformation services (DTS) package that imports and transforms the database from the oracle server to the SQL server computer. Use SQL server agent to execute the DTS package throughout the day as needed.D．Set up Microsoft ActiveX script. that connects to the oracle server and imports the financial information into SQL server temporary table. Create a view that joins the service contract information and the temporary table.
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Which three components of the Cisco SMB Assistant Service?（）A、Advanced replacement on the next business dayB、Support for every Cisco ProductC、Cases Opened Via E-mail or Telephone at any timeD、Immediate Support from the Cisco TAC EngineersE、NBD callback from a Specialized Engineer During Regular Business HoursF、Support for low-end products only
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Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone？（）A、The router that is directly connected to the IP phone will look up the called number in its call routing table.B、The router that is directly connected to the IP phone will inform its call agent when a service request is detected.C、When the IP phone is picked up，the IP phone initiates the service request.D、The directly connected router passes the collected digits to its call agent，and the call agent looks up in its call-routing table the called number.
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How does the Cisco Small Service Business Pro Service differ from the Cisco Small Business Pro warranty？（）A、 access to Cisco Small Business Support CommunityB、 device-level warrantyC、 Cisco Small Business Pro Products onlyD、 speed of hardware replacement
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Which WAN technology was designed to give homes and small business high speed digital dial-up service over already existing communication infrastructure?（）A、X25B、Frame RelayC、ATMD、ISDNE、ATXF、None of the above
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Which prepare phase service component involves testing high-level in a controlled environment to ensure that it meets business and technology requirements？ Select exactly 1 answer（s） from the following：（）。A、Technology Strategy DevelopmentB、High-Level Design DevelopmentC、Business Case DevelopmentD、Proof of Concept
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Which three are components of the Cisco SMARTnet service？ （）A、 NBD callback from specialized engineers during regular business hoursB、 support for every Cisco productC、 support for low-end products onlyD、 cases opened via e-mail or telephone at any timeE、 advanced replacement on the next business dayF、 immediate support from the Cisco TAC engineers
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Which prepare phase service component involves providing a customer with a financial justification for adopting a technology？ Select exactly 1 answer（s） from the following：（）。A、Technology Strategy DevelopmentB、High-Level Design DevelopmentC、Business Case DevelopmentD、Proof of Concept
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In a store based on the consumer direct model， which roles have the ability to change shipping preferences and tax settings？（）A、SellerB、Operations ManagerC、Product ManagerD、Category ManagerE、Customer Service Supervisor
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A company has a business application that provides its users with many different reports： receivables reports， payables reports， revenue projects， and so on.The company has just purchased some new， state-of-the-art，wireless printers， and a programmer has been assigned the task of enhancing all of the reports to use not only the company’s old printers， but the new wireless printers as well.When the programmer starts looking into the application， the programmer discovers that because of the design of the application， it is necessary to make changes to each report to support the new printers. Which two design concepts most likely explain the situation？（）A、InheritanceB、Low cohesionC、Tight couplingD、High cohesionE、Loose couplingF、Object immutablility
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In which scenario would TOP N analysis be the best solution? （）A、You want to identify the most senior employee in the company.B、You want to find the manager supervising the largest number of employees.C、You want to identify the person who makes the highest salary for all employees.D、You want to rank the top three sales representatives who have sold the maximum number of products.
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You are a professional level SQL Server 2005 database administrator in an international corporation named Wiikigo. You are experienced in implementing high-availability solutions， monitoring the database server， and design deployment. In the company， you major job is the deployment， maintenance and support of Microsoft SQL Server 2005. You work as a database administrator for your company. A user database named Products is included by your SQL Server 2005 computer. SQL Server Integration Services （SSIS） packages are utilized to export data from the Products database to a text file. You deliver the text file to your company’s trading partners by utilizing FTP. You are required to make sure that your SSIS packages can be recovered from the occurrence of a disaster. Which action should be performed to finish the task？（）A、To finish the task，the Products database should be backed up.B、To finish the task，your server should be set to utilize the full recovery model.C、To finish the task，your server should be set to utilize the bulk-logged recovery model.D、To finish the task， the msdb database should be backed up.
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单选题Which WAN technology was designed to give homes and small business high speed digital dial-up service over already existing communication infrastructure?（）A
X25B
Frame RelayC
ATMD
ISDNE
ATXF
None of the above
考题
单选题How does the Cisco Small Service Business Pro Service differ from the Cisco Small Business Pro warranty？（）A
access to Cisco Small Business Support CommunityB
device-level warrantyC
Cisco Small Business Pro Products onlyD
speed of hardware replacement
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多选题Which three are components of the Cisco SMARTnet service？ （）ANBD callback from specialized engineers during regular business hoursBsupport for every Cisco productCsupport for low-end products onlyDcases opened via e-mail or telephone at any timeEadvanced replacement on the next business dayFimmediate support from the Cisco TAC engineers
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单选题From the passage we can learn that MDC Company always _____.A
keeps its promiseB
provides the same productsC
sells its products at a low priceD
delivers its products without delay
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单选题Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone？（）A
The router that is directly connected to the IP phone will look up the called number in its call routing table.B
The router that is directly connected to the IP phone will inform its call agent when a service request is detected.C
When the IP phone is picked up，the IP phone initiates the service request.D
The directly connected router passes the collected digits to its call agent，and the call agent looks up in its call-routing table the called number.
考题
问答题The top honors for 2001 goes to Procter and Gamble, which moved up from number four in 2000, Business Ethics reports in its March-April 2001 issue. The giant consumer products company scored high in the category of “service to international stakeholders”, a measure of how well the company behaves in the44 countries outside of the United States in which it does business. PG “has been generous in international grants and gifts in these communities, including earthquake relief in Turkey, community building projects in Japan, plus contributions for schools in China, school computers in Romania, special education in Malaysia, and shore protection in France,” according to the magazine.
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