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单选题
A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them？（）
A
Techline
B
Consultline
C
Operational Support Services - RS/6000 SystemWatch
D
Operational Support Services - Alert for pSeries
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AcustomerwantstoreceiveautomaticnotificationofcriticalsoftwareproblemsandfixesfortheirRS／6000oreServerpSeriessystem.Whichisthemostappropriateservicesofferingtorecommendtothem?()
A.TechlineB.ConsultlineC.OperationalSupportServices-RS/6000SystemWatchD.OperationalSupportServices-AlertforpSeries
考题
WhichofthefollowingservicesoffersscheduledtelephonesupportforcomplexquestionsonAIXsystems?()
A.TechlineB.ConsultlineC.OperationalSupportServices-AlertforpSeriesD.OperationalSupportServices-RS/6000SystemWatch
考题
Which of the following services offers scheduled telephone support for complex questions on AIX systems？（）A、TechlineB、ConsultlineC、Operational Support Services - Alert for pSeriesD、Operational Support Services - RS/6000 SystemWatch
考题
A customer is moving to AIX from a competitor’s product. They need onsite assistance with the initial software installation of the new servers. Which of the following services offerings would be most appropriate to recommend？（）A、ConsultlineB、ServiceSuiteC、SupportlineD、SmoothStart
考题
The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
考题
To view the results of the most recent Automatic SQL Tuning Advisor task, which sequence should you follow?（）A、EM Database home page, Software and Support, SQL Advisors, Automatic SQL Tuning Advisor.B、EM Database home page, Software and Support, Advisor Central, SQL Advisors, Automatic SQL Tuning Advisor.C、EM Database home page, Software and Support, Support Workbench, Advisor Central, SQL Advisors, Automatic SQL Tuning Advisor.D、Either B or CE、All of the above
考题
A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）A、Request that the pSeries technical specialist provide the discount percentage to the customer.B、Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C、Confirm with the customer that the installed inventory accurately reflects what is actually installed.D、Provide options to the customer so they can choose the most appropriate upgrade for their environment.
考题
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
考题
A customer wants a configuration for a new system that includes Reserve CoD. Which of the following systems would be the most appropriate to configure for them？（）A、p5-550B、p5-520C、pSeries p650D、pSeries p630
考题
A solution provider has proposed a pSeries solution to a new customer. The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation. The solution provider has not been able to get a clear understanding as to how the customer will backup the system. What would be the most appropriate action to address the risks with this solution？（）A、Sell SysbackB、Conduct a SARC、Sell SupportlineD、Provide a project timeline
考题
A customer needs detailed information on the internal architecture of the new p5-570. Which of the following is the most appropriate place to get this documentation？（）A、IBM sales manualB、IBM Redbooks WebsiteC、IBM eServer p5 and pSeries Qs and AsD、IBM eServer p5 and pSeries Facts and Features
考题
The administrator of an AIX system needs to be more proactive and predictive at identifying and resolving problems before they affect the system. Which of the following options should the pSeries Sales Representative propose to address this management issue？（）A、HACMPB、PM/AIXC、SmoothStartD、Business Continuity Services
考题
The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A、SupportlineB、ServiceSuiteC、Software Maintenance Agreement （SWMA）D、Machine Control Program Remote Support Agreement （MCPRSA）
考题
A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them？（）A、TechlineB、ConsultlineC、Operational Support Services - RS/6000 SystemWatchD、Operational Support Services - Alert for pSeries
考题
To view the results of the most recent Automatic SQL Tuning Advisor task，which sequence should you follow？（） A、 EM Database home page，Software and Support，SQL Advisors，Automatic SQL Tuning AdvisorB、 EM Database home page，Software and Support，Advisor Central，SQL Advisors，Automatic SQL Tuning AdvisorC、 EM Database home page，Software and Support，Support Workbench，Advisor Central，SQL Advisors，Automatic SQL Tuning AdvisorD、 Either B or CE、 All of the above
考题
单选题To view the results of the most recent Automatic SQL Tuning Advisor task, which sequence should you follow?（）A
EM Database home page, Software and Support, SQL Advisors, Automatic SQL Tuning Advisor.B
EM Database home page, Software and Support, Advisor Central, SQL Advisors, Automatic SQL Tuning Advisor.C
EM Database home page, Software and Support, Support Workbench, Advisor Central, SQL Advisors, Automatic SQL Tuning Advisor.D
Either B or CE
All of the above
考题
单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A
IBM TechlineB
IBM SupportlineC
IBM Software DistributionD
IBM Hardware Support
考题
单选题Which of the following services offers scheduled telephone support for complex questions on AIX systems？（）A
TechlineB
ConsultlineC
Operational Support Services - Alert for pSeriesD
Operational Support Services - RS/6000 SystemWatch
考题
单选题A customer is moving to AIX from a competitor’s product. They need onsite assistance with the initial software installation of the new servers. Which of the following services offerings would be most appropriate to recommend？（）A
ConsultlineB
ServiceSuiteC
SupportlineD
SmoothStart
考题
单选题A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them？（）A
TechlineB
ConsultlineC
Operational Support Services - RS/6000 SystemWatchD
Operational Support Services - Alert for pSeries
考题
单选题The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A
SupportlineB
ServiceSuiteC
Software Maintenance Agreement （SWMA）D
Machine Control Program Remote Support Agreement （MCPRSA）
考题
单选题A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）A
Request that the pSeries technical specialist provide the discount percentage to the customer.B
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C
Confirm with the customer that the installed inventory accurately reflects what is actually installed.D
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
考题
单选题A customer wants a configuration for a new system that includes Reserve CoD. Which of the following systems would be the most appropriate to configure for them？（）A
p5-550B
p5-520C
pSeries p650D
pSeries p630
考题
单选题A customer needs detailed information on the internal architecture of the new p5-570. Which of the following is the most appropriate place to get this documentation？（）A
IBM sales manualB
IBM Redbooks WebsiteC
IBM eServer p5 and pSeries Qs and AsD
IBM eServer p5 and pSeries Facts and Features
考题
单选题A solution provider has proposed a pSeries solution to a new customer. The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation. The solution provider has not been able to get a clear understanding as to how the customer will backup the system. What would be the most appropriate action to address the risks with this solution？（）A
Sell SysbackB
Conduct a SARC
Sell SupportlineD
Provide a project timeline
考题
单选题Which of these recommendations is most appropriate for the Cisco Campus Architecture?（）A
Utilize Layer 3 switching.B
Utilize software accelerated services.C
Aggregate end users and support a feature-rich environment.D
Perform packet manipulation and filtering at the core layer.E
Use redundant point-to-point Layer 2 interconnections when there is a link or node failure.
考题
单选题After months of negotiations and several proposals， the customer indicates that they may be ready to purchase a pSeries system. Rather than quickly ordering the last configuration proposed， what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project？（）A
Obtain buy-in and feedback from the customer.B
First ask the client executive if financing has been arranged.C
Plan the installation and rollout schedule before ordering.D
Confirm that any additional requirements are handled by others.
考题
单选题The administrator of an AIX system needs to be more proactive and predictive at identifying and resolving problems before they affect the system. Which of the following options should the pSeries Sales Representative propose to address this management issue？（）A
HACMPB
PM/AIXC
SmoothStartD
Business Continuity Services
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