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单选题
A remote user is trying to telnet to the production server. The session is getting a timeout error. Which command should the user issue to verify the network connection？（）
A
iptrace
B
nslookup
C
netstat
D
traceroute
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A user has a computer that runs Windows XP Professional. The user attempts to connect to the computer by using a Remote Desktop Connection and receives the following error message: “The local policy of the system does not permit you to log on interactively.” You need to ensure that the user can log on to the computer by using a Remote Desktop Connection. What should you do?（） A、From the System settings, disable Remote Assistance.B、Add the user's account to the Remote Desktop Users group. C、From Windows Firewall, modify the scope of the Remote Desktop exception. D、Set the Remote Desktop Help Session Manager service Startup type to Automatic, and then start the service.
考题
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You have a computer that runs Windows XP Professional Service Pack 2 (SP2). A remote user has a computer that runs Windows XP Professional SP2. The remote user experiences several errors while attempting to install an application. You need to remotely observe the actions the user performs. What should you do first?（） A、Instruct the user to send you a Remote Assistance invitation. B、Instruct the user to start the Remote Desktop Help Session Manager service.C、At the command prompt, establish a telnet session to the user's computer. D、Enable a Remote Desktop and establish a Remote Desktop Connection. Log on by using the local administrator account.
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单选题Multiple users are trying to telnet to the AIX server. They are able to ping the server successfully， but are getting the following error message： telnet： connect： A remote host refused an attempted connect operation Which of the following could be the cause of this problem？（）A
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单选题Your company has an Active Directory domain. The company runs Terminal Services. A user has remotely logged on to the Terminal Server. The user requires help to use an application. When you connect to the Terminal Server session， you cannot operate any applications. You need to ensure that you can assist any user on the Terminal Server. What should you do？（）A
From the Terminal Server run the Tscon /v command. Then reconnect to the session.B
Run the Chgusr /execute command on the Terminal Server. Then reconnect to the session.C
Enable Use remote control with default user settings in the RDP-Tcp Properties.D
Enable Use remote control with the following settings in the RDP-Tcp Properties. Configure the Level of control policy setting to Interact with the session. Instruct the user to log off and log back on.
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Use remote control should be enabled with the following settings in the RDP-Tcp Properties. The Levelof control policy setting should be configured to Interact with the session. The user should be instructedto log off and log back on.B
After the Tscon /v command is run from the Terminal Server， reconnect to the session.C
After the Chgusr /execute command is run on the Terminal Server， reconnect to the session.D
Use remote control should be enabled with default user settings in the RDP-Tcp Properties.
考题
单选题A user reports they cannot access the network share folder， the users workstation is configured to use automatic IP. When the administrator checks the IP address the response returns as 169.254.0.5. Which of the following should the administrator verify？（）A
That there are no DHCP relay serversB
That the user account on Active Directory is not lockedC
That the network card driver is not installed incorrectlyD
The network connection is functioning
考题
单选题You have a computer that runs Windows XP Professional Service Pack 2 (SP2). A remote user has a computer that runs Windows XP Professional SP2. The remote user experiences several errors while attempting to install an application. You need to remotely observe the actions the user performs. What should you do first?（）A
Instruct the user to send you a Remote Assistance invitation. B
Instruct the user to start the Remote Desktop Help Session Manager service.C
At the command prompt, establish a telnet session to the user's computer. D
Enable a Remote Desktop and establish a Remote Desktop Connection. Log on by using the local administrator account.
考题
单选题You are an enterprise administrator for Cer-tech .com. The corporate network of the company consists ofan Active Directory domain. All the servers on the network run Windows Server 2008. The network runsTerminal services to enable remote users to run commonly required applications from their terminal. A remote user logged on to the Terminal Server， required some help on the application he wanted to run.However，when you connect to the Terminal Server session，you cannot operate any applications. Which of the following options would you choose to ensure that you can assist any user on the Terminal Server？（）A
From the Terminal Server， run the Chguserver /execute command and then reconnect to the session.B
In the RDP-Tcp Properties on the Terminal Server， enable the Use remote control option with default user settings.C
In the RDP-Tcp Properties on the Terminal Server， enable the Use remote control with the following settings option and then configure the Level of control policy setting to Interact with the session. Ask the user to log off and log back on.D
From the Terminal Server， run the Tscon /v command and then reconnect to the session.
考题
单选题You install Windows 2000 Professional on your portable computer. You create a new dial up connection to connect to your company’s remote access server. You connect to the remote access server by using the dial up connection. You can connect to the servers on the same segment as the remote access server. You cannot access the shared resources that are on the remote segments from the remote access server. What should you do？ （）A
Configure the company remote access server to accept multilink connections.B
Configure the TCP/IP program for the dial up connection to disable IP header compression.C
Configure the TCP/IP properties for the dial up connection to use the default gateway on theremote network.D
Grant your user account dial in permission on the company remote access server.
考题
单选题A user has a computer that runs Windows XP Professional. The user attempts to connect to the computer by using a Remote Desktop Connection and receives the following error message: “The local policy of the system does not permit you to log on interactively.” You need to ensure that the user can log on to the computer by using a Remote Desktop Connection. What should you do?（）A
From the System settings, disable Remote Assistance.B
Add the user's account to the Remote Desktop Users group. C
From Windows Firewall, modify the scope of the Remote Desktop exception. D
Set the Remote Desktop Help Session Manager service Startup type to Automatic, and then start the service.
考题
单选题You discover an out-of-space condition in the database. You decide to suspend a session for five minutes. You issue the following command to suspend the session： ALTER SESSION ENABLE RESUMABLE； Which command could you issue to enable the resumable space allocation feature at the session level？（）A
ALTER SESSION ENABLE RESUMABLE_TIMEOUT = 5；B
ALTER SYSTEM ENABLE RESUMABLE_TIMEOUT = 5；C
ALTER SESSION ENABLE RESUMABLE_TIMEOUT = 300；D
ALTER SYSTEM ENABLE RESUMABLE TIMEOUT = 300；
考题
单选题A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）A
Record the solution in the appropriate logs for future use.B
Ask the user who reported the issue what past documentation they have.C
Ask the user who reported the issue to explain the symptoms in detail.D
Record what steps should be taken to resolve the issue.
考题
单选题Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）A
Network Neighborhood navigate to the users computer right click select Offer Remote AssistanceB
Go to Help and Support Center Pick a Task Use Tools Offer Remote AssistanceC
Run Remote Desktop Connection Select Connect to User Enter the IP addressD
Start Programs Administrative Tools Remote Assistance
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