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A service level agreement is an agreement between two or more parties, where one is the customer and the others are ( ).
A. service brokers
B. service providers
C. service auditors
D. key customers
B. service providers
C. service auditors
D. key customers
参考答案
参考解析
解析：分析：SLA协议是服务供方和客户间定义的一种双方认可的协议
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taken an agreementC
done an agreementD
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