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单选题
A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）
A
The contrast setting needs to be raised from the default.
B
The monitor firmware was not updated.
C
The new monitor has a different native resolution.
D
The monitor needs to be degaussed to clarify the picture.
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更多 “单选题A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）A The contrast setting needs to be raised from the default.B The monitor firmware was not updated.C The new monitor has a different native resolution.D The monitor needs to be degaussed to clarify the picture.” 相关考题
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()
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A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）A、The contrast setting needs to be raised from the default.B、The monitor firmware was not updated.C、The new monitor has a different native resolution.D、The monitor needs to be degaussed to clarify the picture.
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A user reports poor picture quality with a laptop connected to an LCD. Which of the followingshould the technician check FIRST for optimal picture quality?（）A、Native resolutionB、Color depthC、Minimum brightnessD、Maximum brightness
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The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A、The printer needs to be power cycled to clear the job.B、The print server’s queue needs to be checked.C、The printer needs to be set to factory defaults.D、The user’s workstation needs to be rebooted.
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A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A、The LCD is not running in its native resolution.B、LCD monitors do not appear blurred.C、The drivers are improperly installed.D、More video memory needs to be allocated.
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A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）A、The hinge on the display panel is damaged.B、The display cable is loose or damaged.C、The display panel is defective.D、The video controller on the system board is defective.
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A、TonerB、Transfer rollerC、FuserD、Pickup assembly
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A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、AdvertisementsB、Resource consumptionC、A trojan infectionD、Unremoved viruses
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A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）A、StickyKeys is enabled and needs to be disabled.B、The new keyboard is defective and needs to be replaced.C、The system board is defective.D、The keyboard ribbon is not seated properly.
考题
单选题A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）A
StickyKeys is enabled and needs to be disabled.B
The new keyboard is defective and needs to be replaced.C
The system board is defective.D
The keyboard ribbon is not seated properly.
考题
单选题A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）A
The contrast setting needs to be raised from the default.B
The monitor firmware was not updated.C
The new monitor has a different native resolution.D
The monitor needs to be degaussed to clarify the picture.
考题
单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A
The LCD is not running in its native resolution.B
LCD monitors do not appear blurred.C
The drivers are improperly installed.D
More video memory needs to be allocated.
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单选题A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is thetechnician MOST likely using?（）A
PATAB
SATAC
Solid stateD
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单选题A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）A
Plug in an external monitor to test the video card.B
Run a check disk scan to verify there is no corruption.C
Check if the laptop is now on battery power.D
Have the LCD screen replaced with a known good screen.
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单选题A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A
AdvertisementsB
Resource consumptionC
A trojan infectionD
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单选题A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）A
Agree with the user’s complaintsB
Clarify the user’s statementsC
Minimize the user’s criticismD
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考题
单选题A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A
TonerB
Transfer rollerC
FuserD
Pickup assembly
考题
单选题A user reports poor picture quality with a laptop connected to an LCD. Which of the followingshould the technician check FIRST for optimal picture quality?（）A
Native resolutionB
Color depthC
Minimum brightnessD
Maximum brightness
考题
单选题A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）A
The hinge on the display panel is damaged.B
The display cable is loose or damaged.C
The display panel is defective.D
The video controller on the system board is defective.
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单选题A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）A
ESD matB
ESD wrist strapC
Sealable plastic bagD
Anti-static bag
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单选题If a user attempts to go to a website and notices the URL has changed， which of the following attacks is MOST likely the cause？（）A
DLL injectionB
DDoS attackC
DNS poisoningD
ARP poisoning
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单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A
The printer needs to be power cycled to clear the job.B
The print server’s queue needs to be checked.C
The printer needs to be set to factory defaults.D
The user’s workstation needs to be rebooted.
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PowersupplyfailureB
BadHDC
BadfanD
FaultyCD-Rom
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Frayed or broken cablesB
UPS is unpluggedC
NIC and sound card are disabled in Device ManagerD
Speakers are muted
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