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A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is thetechnician MOST likely using?（）
- A、PATA
- B、SATA
- C、Solid state
- D、RAID
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更多 “A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is thetechnician MOST likely using?（）A、PATAB、SATAC、Solid stateD、RAID” 相关考题
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A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is thetechnician MOST likely using?()
A.PATAB.SATAC.Solid stateD.RAID
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A company is upgrading from DSL to a new T1. When the ISP sends a technician out, the technicianwill terminate the T1 at which of the following locations in the building?()
A. Patch panelB. FirewallC. SwitchD. Demarc
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A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）A、StraightB、ConsoleC、CrossoverD、Loopback
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A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A、The technician plugged a USB 2.0 device into a USB 1.1 port.B、The technician needs to reboot the computer for the device to work.C、The technician plugged a USB 1.1 device into a USB 2.0 port.D、The front panel connectors are not plugged into the motherboard.
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When upgrading BIOS firmware, which of the following limits are MOST commonly increased? （）A、CPUB、USB capacityC、Optical driveD、RAM
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Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）A、The technician should always bend at the waist and lift with their arms.B、The technician should seek assistance from an available customer.C、The technician should always bend at the waist and lift with their back.D、The technician should get assistance from another technician.
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A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs
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A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
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A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）A、Cable testerB、MultimeterC、Toner probeD、Loopback plug
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A company is upgrading from DSL to a new T1. When the ISP sends a technician out, the technicianwill terminate the T1 at which of the following locations in the building?（）A、Patch panelB、FirewallC、SwitchD、Demarc
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A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.
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A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）A、tracertB、ipconfigC、netstatD、nslookup
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Which of the following should be considered when upgrading memory？ （）A、speed of memoryB、memory slot colorC、type of memoryD、CPU speedE、BIOS version
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The technician notices that one of the wires in a CAT5 cable is cut in half. Which of the followingconnectivity issues did the technician discover?（）A、Open pairsB、AttenuationC、CrosstalkD、Interference
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多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
考题
单选题A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A
The technician plugged a USB 2.0 device into a USB 1.1 port.B
The technician needs to reboot the computer for the device to work.C
The technician plugged a USB 1.1 device into a USB 2.0 port.D
The front panel connectors are not plugged into the motherboard.
考题
单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）A
Allow the user to demonstrate expertise.B
Do not argue; empathize with the user, and offer to help.C
Ask the user to watch as the technician diagnoses and corrects the problem.D
Document each of the steps to replicate at a later time.
考题
单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）A
The technician should always bend at the waist and lift with their arms.B
The technician should seek assistance from an available customer.C
The technician should always bend at the waist and lift with their back.D
The technician should get assistance from another technician.
考题
多选题Which of the following should be considered when upgrading memory？ （）Aspeed of memoryBmemory slot colorCtype of memoryDCPU speedEBIOS version
考题
单选题After a technician installs a video card, which of the following should the technician configure NEXT?（）A
ResolutionB
ColorsC
Dots per inchD
Refresh rate
考题
单选题Which of the following will help dissipate heat through the heat sink when upgrading a CPU? （）A
Case fanB
Thermal compoundC
Motherboard riserD
Power supply
考题
单选题While upgrading an existing x445 with a second SMP expansion module and four processors， a technician notices the SMP connector cables are missing on the back， so the technician connects the cables. Upon powering up， the technician notices the upper SMP expansion module is disabled. Which of the following is the most likely cause of the problem？（）A
The system requires 220V power to enable the upper SMP expansion module.B
The technician cabled the SMP expansions wrong.C
The Xcel4 cache needs to be reset in the BIOS because of the addition of the second SMP expansion module.D
If no hardware licenses keys have been purchased for the processors in the upper SMP expansion module， it will not be activated.
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