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(d) Describe the three stages of a formal grievance interview that Oliver might seek with the appropriate partner
at Hoopers and Henderson following the formal procedure. (9 marks)
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1 Oliver Hoppe has been working at Hoopers and Henderson accountancy practice for eighteen months. He feels thathe fits in well, especially with his colleagues and has learnt a lot from them. However, he feels that the rules andregulations governing everyday activities and time keeping are not clear.Oliver does not get on well with his line manager, David Morgan. There appears to be a clash of personalities andreluctance on David Morgan’s part to deal with the icy atmosphere between them after David was asked by one ofthe accounting partners to give Oliver a job. For the past three months Oliver has gone to lunch with his fellow workersand always returned to work with them or before them. In fact they all have returned to work about ten minutes lateon several previous occasions. After the third time, Oliver was called into David Morgan’s office and given an oralwarning about his time keeping.Oliver was not permitted to argue his case and none of the other staff who returned late were disciplined in this way.On the next occasion the group was late returning from lunch, David Morgan presented Oliver with a written warningabout his time keeping.Yesterday, Oliver was five minutes late returning to work. His colleagues returned after him. David Morgan gave Olivernotice and told him to work until the end of the week and then collect his salary, the necessary paperwork and toleave the practice.There is a partner responsible for human resources. Oliver has come to see the partner to discuss the grievanceprocedures against David Morgan for his treatment and about what Oliver regards as unfair dismissal.Required:(a) Describe the six stages of a formal disciplinary procedure that an organisation such as Hoopers andHenderson should have in place. (12 marks)
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(b) Explain why Oliver might legitimately feel he has a grievance against his manager and identify which aspectsof the formal disciplinary procedure David Morgan did not follow or allow in this case. (9 marks)
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(c) Describe the main stages of a formal grievance procedure that Oliver should now pursue. (10 marks)
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问答题Practice 2 On some occasions it is important to adhere to the conventions that characterize serious public discourse and to avoid expressions that we might use in more casual situations. Among the features of formal English are the careful explanation of background information, complexity in sentence structure, explicit transitions between thoughts, and the use of certain words that are reserved chiefly for creating a formal tone. Situations that normally require formal usage would include an article discussing a serious matter submitted to a respected journal, an official report by a group of researchers to a government body, a talk presented to a professional organization, and a letter of job application.
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多选题Which three characteristics are unique to the buying process for A small business compared with the buying process for an enterprise?（）Ainfluenced by peersBnot constrained by formal RFPCmuch fasterDless educatedEfocused primarily on costFtechnology focused
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