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A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）
- A、Verify full system functionality.
- B、Document the findings, actions, and outcomes.
- C、Establish a plan of action to resolve the problem.
- D、Question the user and identify changes the user has made to the system.
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更多 “A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）A、Verify full system functionality.B、Document the findings, actions, and outcomes.C、Establish a plan of action to resolve the problem.D、Question the user and identify changes the user has made to the system.” 相关考题
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determining what end-user training a customer requiresD
addressinga customer s physical requirements
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