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A customer purchased a p690 32-way but did not purchase additional ServiceSuite offerings. They asked what type of maintenance is standard on the p690. Which of the following is the most appropriate answer？（）
- A、1 year 7x24
- B、3 years 7x24
- C、1 year 9-5 M-F
- D、3 years 9-5 M-F
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更多 “A customer purchased a p690 32-way but did not purchase additional ServiceSuite offerings. They asked what type of maintenance is standard on the p690. Which of the following is the most appropriate answer？（）A、1 year 7x24B、3 years 7x24C、1 year 9-5 M-FD、3 years 9-5 M-F” 相关考题
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A current Sun Solaris customer has just purchased their first p5 590. During the Solution Assurance, the backup requirements were discussed. Which of the following should be recommended to the customer with regards to restoring rootvg?（）A、mksysbB、restvgC、AIX install CDsD、Veritas NetBackup
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A customer recently purchased an HS22 Blade to install into their existing BCH chassis. The customer installed the blade and it was not recognized. Which ofthe following is the first question for this customer？（）A、Did you add the redundant AMM？B、What is the processor wattage？C、Is the AMM firmware up to date？D、Is the HS22V memory configuration optimized？
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A customer purchased a new PC with Windows XP but wants to run a program designed forWindows 98. Which of the following will allow this program to run under Windows XP?（）A、Change the file permissions for the executable file.B、Use the convert utility to change the attributes of the executable file.C、Make sure that Windows XP has FAT32 file system.D、Run the executable file under compatibility mode.
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A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine； offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.
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A customer has purchased three IBM System Storage DS8300 systems and would like to have their SAN and storage administrator trained. The customer is worried about having much of their staff out of the office at the same time attending courses. Which training alternative provides the necessary training with the least impact（）A、purchase the training CD for the disk subsystem and have the staff do self-paced trainingB、have the IBM Service Support Representative perform the trainingC、contact IBM Education Services for an onsite training classD、send one person at a time to an IBM training session
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Customer purchased and x3650 M3 server and requires the ability to remotely power on and off the server. What if any additional hardware would the customer need to purchase to remotely power the server on and off？（）A、Visual Media Key （VMK）B、Integrated Management Module （IMM）C、Remote Supervisor Adapter （RSA II）D、Advanced Management Module （AMM）
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A p5 570 12 way was purchased with the plan to install six LPARs running AIX 5.2. The machine has 12 disks spread evenly over the internal server drawers. The customer would now like to add a seventh LPAR. Which of the following should be added for the seventh LPAR boot device?（）A、An additional 7311-D10 drawerB、An adapter to boot off a SAN deviceC、An additional disk to the media bayD、Two disks to the internal configuration
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A distribution customer requires a fault-tolerant disk subsystem for their x3650 M2 server. They purchased and attached two EXP3000 External Expansion Enclosures to a ServerRAID MR10M RAID controller. The customer requires the highest performance possible， regardless of cost for the EXP-based drives. Which RAID level meets these requirements？（）A、RAID-1B、RAID-5C、RAID-10D、RAID-50
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A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A、The customer used their IBM Customer NumberB、The customer has activated their base warrantyC、The customer purchased Remote Technical Support ServicepacD、The customer escalated the issue to the Duty Manager
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During the pre-installation planning of a customer’s recently purchased IBM System Storage DS8700 the port configuration， cabling， and disk layout were discussed. What other topic should be discussed in this solution review（）A、LPAR capacity planningB、logical volume configurationC、data migration processD、audit hosts for HBA worldwide port names
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Companycom purchased a p5 570 with no plans to partition. The customer plans to use the ASMI interface to power on and off the machine. How can ASMI be accessed without a HMC?（）A、By typing diags and then going to the ASMI menusB、Through SSH from a TCP/IP connection on the serverC、Through WebSM which is connected to a system Ethernet portD、By connecting through a web browser to an HMC Ethernet port
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Which of the following values can be specified when creating a customer segment using WebSphere Commerce Accelerator？（）A、Address line 1B、CityC、Last nameD、Last visit dateE、Marital statusF、Previously purchased SKU
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A customer has the following equipment installed in their data center： （1）an IBM BladeCenter H chassis （2）two power supplies （3）six HS22V blades （4）three Nortel 1/10 GB ESMs The retail customer purchased a new HX5 with MAX5. Which of the following must be added to install the HX5 with MAX5？（）A、Two additional power suppliesB、Fibre Channel （FC） switches and SAN storageC、A Nortel 1/10 GB ESMD、SSD for the HX5
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单选题A customer recently purchased an HS22 Blade to install into their existing BCH chassis. The customer installed the blade and it was not recognized. Which ofthe following is the first question for this customer？（）A
Did you add the redundant AMM？B
What is the processor wattage？C
Is the AMM firmware up to date？D
Is the HS22V memory configuration optimized？
考题
单选题A customer reports that their newly purchased Windows Vista Home Premium notebook is unable tosee other computers in their home office. Which of the following is the MOST likely cause? （）A
The Windows Defender service is turned on.B
The Network Location Type is Work.C
The Network Location Type is Private.D
The Network Location Type is Public.
考题
单选题Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）A
Who recommended the memory purchase？B
Have more users been added since the memory purchase？C
Why were additional CPUs not ordered at the same time as the memory？D
Did a performance analysis of peak periods show a memory bottleneck？
考题
单选题A distribution customer requires a fault-tolerant disk subsystem for their x3650 M2 server. They purchased and attached two EXP3000 External Expansion Enclosures to a ServerRAID MR10M RAID controller. The customer requires the highest performance possible， regardless of cost for the EXP-based drives. Which RAID level meets these requirements？（）A
RAID-1B
RAID-5C
RAID-10D
RAID-50
考题
单选题A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）A
Contact the IBM FTSS to replace the driveB
Contact the IBM CSR or SSR to replace the driveC
Order a replacement driveD
Contact IBM Service
考题
多选题Which of the following values can be specified when creating a customer segment using WebSphere Commerce Accelerator？（）AAddress line 1BCityCLast nameDLast visit dateEMarital statusFPreviously purchased SKU
考题
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A
The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
考题
单选题Which implement phase service component consists of explaining the benefits and limitations of purchased support options to a customer and ensuring that the customer understands operational processes and responsibilities？ Select exactly 1 answer（s） from the following：（）。A
Staging and System MigrationB
Post Implementation Support Handoff MeetingC
Detailed Design DevelopmentD
Staff Training
考题
多选题A customer has purchased a third-party switch to use for Layer 2 access with their Junos Pulse Access Controe Service. When configuring the switch on the Junos Pulse Access Control Service, the customer does not find a make/model entry for it . Which two actions should the customer take to make the switch work with the Junos Pulse Access Control Service?（）AAdd the switch to the Junos Pulse Access Control Service as a standard RADIUS.BAdd the switch to the Junos Pulse Access Control Service using the Any make/model.CAdd the switch as a firewall enforcer.DObtain and configure the RADIUS dictionary for the switch and use that vendor listing for the make/model.
考题
单选题Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. What is a compelling reason to offer service？ （）A
IBM ServicePacs remove a liability from you the reseller in the event of fireB
IBM ServicePacs remove a liability from you the reseller in the event of floodingC
IBM ServicePacs provide improved warranty coverageD
Service just adds a layer of cost you do not needE
all of the above
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