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单选题
After installing the Windows operating system, Device Manager shows a number of devices with a yellow question mark next to them. Which of the following is the MOST likely reason?（）
A
The latest service pack needs to be installed.
B
The created hard drive partition is not large enough.
C
The motherboard chipset driver needs to be installed.
D
The processor does not support the Windows OS.
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A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）A. The device needs a firmware updateB. The device needs an updated driver installedC. The plugged in device is too slow for the USB port speedD. The device is incompatible with the installed version of Windows
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After installing the Windows operating system, Device Manager shows a number of devices with a yellow question mark next to them. Which of the following is the MOST likely reason?（）A、The latest service pack needs to be installed.B、The created hard drive partition is not large enough.C、The motherboard chipset driver needs to be installed.D、The processor does not support the Windows OS.
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A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A、The user has not registered the copy of Windows.B、The user has not applied at least Service Pack 1 to their system.C、The user does not know what site to access for the updates.D、The user needs to flush the DNS cache.
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The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management
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A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microsoft Windows will BEST accomplish this task?（）A、Administrative ToolsB、Disk ManagementC、Device ManagerD、Event Viewer
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An administrator is attempting to start a server from a bootable Linux disk but instead the serverboots into Windows. Which of the following is the MOST likely reason for this？（）A、 The system needs to boot to Windows first， prior to booting into Linux.B、 The OS settings are not set properly for Linux support.C、 The boot order is set incorrectly in the BIOS.D、 The Linux disk is not supported in a Windows environment.
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A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）A、A dead CMOS batteryB、The OS is not installed on the hard driveC、A faulty RAMD、A faulty HDD connection
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A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）A、The device needs a firmware updateB、The device needs an updated driver installedC、The plugged in device is too slow for the USB port speedD、The device is incompatible with the installed version of Windows
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An administrator is having problems with a server’s built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem？（）A、Upgrade to the latest security patchB、Reinstall the operating systemC、Update the faulty equipment driversD、Upgrade to a new service pack
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The Device Manager in Windows XP shows that an incompatible device driver is installed. Which of the following BEST describes the icon that is displaying next to that device?（）A、Yellow question mark next to deviceB、Black checkmark next to deviceC、Yellow exclamation point next to deviceD、Red X next to the device
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Which of the following methods can be used to apply a file system to a hard drive partition?（）A、Device Manager MMCB、Format CommandC、Disk Management MMCD、Windows Explorer MenusE、FDISK Command
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A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A、The driver CD is for Windows XP only.B、The technician needs to initialize the NIC first within Device Manager before installing a driver.C、The driver on the CD is not digitally signed.D、The driver is corrupt.
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After using the alt_disk_install command to clone a system image to another disk, the system administrator noticed a large number of defined devices not allocated to the LPAR. Which of the following is the most likely cause of this situation?（）A、The cfgmgr command was not run to reconfigure the devicesB、The machine was not booted into SMS MultiBoot mode after configurationC、The machine was not in full system partition mode when the volume was createdD、The alt_disk_install command was not run with the -O option to remove references in the ODM
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单选题An administrator is attempting to start a server from a bootable Linux disk but instead the server boots into Windows. Which of the following is the MOST likely reason for this?（）A
The system needs to boot to Windows first, prior to booting into Linux.B
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The boot order is set incorrectly in the BIOS.D
The Linux disk is not supported in a Windows environment.
考题
单选题An administrator is attempting to start a server from a bootable Linux disk but instead the serverboots into Windows. Which of the following is the MOST likely reason for this？（）A
The system needs to boot to Windows first， prior to booting into Linux.B
The OS settings are not set properly for Linux support.C
The boot order is set incorrectly in the BIOS.D
The Linux disk is not supported in a Windows environment.
考题
单选题The latest SCSI adaptor card is purchased from a vendor. Drivers for the operating system cannot be obtained. The SCSI adapter card is added to an existing server. Upon booting， the operating system does not detect the card. Which of the following is the MOST likely cause of the problem？（）A
The SCSI card is not seated correctly.B
The termination is incorrectly set on the SCSI card.C
The SCSI card is not listed on the operating system HCL （Hardware Compatibility List）.D
Operating system patches were not updated before installing the card.
考题
单选题A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A
The driver CD is for Windows XP only.B
The technician needs to initialize the NIC first within Device Manager before installing a driver.C
The driver on the CD is not digitally signed.D
The driver is corrupt.
考题
单选题A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A
The user has not registered the copy of Windows.B
The user has not applied at least Service Pack 1 to their system.C
The user does not know what site to access for the updates.D
The user needs to flush the DNS cache.
考题
单选题A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）A
The device needs a firmware updateB
The device needs an updated driver installedC
The plugged in device is too slow for the USB port speedD
The device is incompatible with the installed version of Windows
考题
单选题After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician complete FIRST?（）A
Increase the amount of shared video memory in the BIOS settings.B
Reinstall device drivers for the video card from the manufacturer’s website.C
Set Hardware Acceleration for the video card to full in the advanced area of Display Settings.D
Uninstall the Windows Service Pack that had been installed most recently.
考题
单选题The Device Manager in Windows XP shows that an incompatible device driver is installed. Which of the following BEST describes the icon that is displaying next to that device?（）A
Yellow question mark next to deviceB
Black checkmark next to deviceC
Yellow exclamation point next to deviceD
Red X next to the device
考题
单选题An administrator is having problems with a server’s built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem？（）A
Upgrade to the latest security patchB
Reinstall the operating systemC
Update the faulty equipment driversD
Upgrade to a new service pack
考题
单选题A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）A
A dead CMOS batteryB
The OS is not installed on the hard driveC
A faulty RAMD
A faulty HDD connection
考题
单选题After using the alt_disk_install command to clone a system image to another disk, the system administrator noticed a large number of defined devices not allocated to the LPAR. Which of the following is the most likely cause of this situation?（）A
The cfgmgr command was not run to reconfigure the devicesB
The machine was not booted into SMS MultiBoot mode after configurationC
The machine was not in full system partition mode when the volume was createdD
The alt_disk_install command was not run with the -O option to remove references in the ODM
考题
单选题The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A
Verity full system functionalityB
Identify the main problem and question the userC
Document their findings, actions, and outcomesD
Escalate the issue to upper management
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