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单选题
What does the “writer say about customer loyalty in the first paragraph?
A
Business executives need to know how to generate customer loyalty.
B
Many executives believe more investment in customer loyalty means more profit.
C
It is necessary for companies to generate customer loyalty at all costs.
D
Customer loyalty will for sure help corporations make more money.
参考答案
参考解析
解析：
第一段第三句指出“Win loyalty, therefore, and profits will follow…”，随后第五行提到“…many business executives agree”，与选项B(很多总裁相信对顾客忠诚度投资越多利润就越多)表达内容相符。
第一段第三句指出“Win loyalty, therefore, and profits will follow…”，随后第五行提到“…many business executives agree”，与选项B(很多总裁相信对顾客忠诚度投资越多利润就越多)表达内容相符。
更多 “单选题What does the “writer say about customer loyalty in the first paragraph?A Business executives need to know how to generate customer loyalty.B Many executives believe more investment in customer loyalty means more profit.C It is necessary for companies to generate customer loyalty at all costs.D Customer loyalty will for sure help corporations make more money.” 相关考题
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B.Should we say“a apple”or“an apple”?
C.What can be inferred from the text?
D.What's the writer's main opinion?
考题
What does the letter say about Ms. Brancato?A.She often travels within the company's service area
B.She is interested in purchasing car insurance
C.She frequently drives between Montreal and Boston
D.She recently moved to Quebec
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A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）A、Transfer the customer to another technician, who can allocate more time to the issue.B、Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.C、Listen to what the customer has to say and calmly recommend the best course of action.D、Use technical language to demonstrate knowledge and expertise to the customer.
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A means of contacting potential clients.C
A simple checklist for analysing problems.D
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考题
单选题What does the letter say about Ms. Brancato?A
She often travels within the company’s service area.B
She is interested in purchasing car insurance.C
She frequently drives between Montreal and Boston.D
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And yetB
Or elseC
If soD
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attract the more profitable customers.B
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increase the investments in customer loyalty.D
focus only on loyal customers.
考题
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They are frequently caused by the personalities of GMs.B
GMs are often reluctant to intervene.C
They are often made worse by a GM’s ambition.D
GMs can help solve them by effective liaison.
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Many employees in small businesses have problems working as part of a team.C
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