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单选题
everal people in an finance customer IT department are asking for fileset updates that the system administrator received from IBM earlier that day on CD-ROM. The system administrator created an install directory on their machine and made it available to everyone. Which of the following commands will allow the system administrator to copy the images from an IBM update CD-ROM to the install directory（）
A
smit bffcreate from the target directory
B
tar -xvf /dev/cd0 from the target directory
C
restore -xvqf /dev/cd0 from the target directory
D
mount the cdrom on /cdrom and run cp /cdrom/* . from the target directory
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更多 “单选题everal people in an finance customer IT department are asking for fileset updates that the system administrator received from IBM earlier that day on CD-ROM. The system administrator created an install directory on their machine and made it available to everyone. Which of the following commands will allow the system administrator to copy the images from an IBM update CD-ROM to the install directory（）A smit bffcreate from the target directoryB tar -xvf /dev/cd0 from the target directoryC restore -xvqf /dev/cd0 from the target directoryD mount the cdrom on /cdrom and run cp /cdrom/* . from the target directory” 相关考题
考题
The people in your department seem so ______ and nice to be around.
A capacity ;B capable ;C capably
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The company’s Human Resources department will then select the most suitable people to() an interview.
A、joinB、attendC、go
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The company's Human Resources department will then select the most suitable people to()an interview.A. attendB. joinC. go
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甲板部有九个人。A.There are nine people in the deck department.B.The department has nine peopleC.There are nine people in the deck deD.The deck has nine people
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You are customizing the user interface options for the finance department in your organization. Users in the department are able to see a session counter on the Web interface of the Junos Pulse Access Control Service. The CFO is unable to see the session counter.Which explanation would cause this behavior?（）A. The CFO is mapped to the finance role, but the session counter was enabled prior to the role mapping.B. The CFO is mapped to the finance role, but the session counter was enabled after the role mapping.C. The CFO is mapped to the executive and finance roles, but the CFO was mapped to the executive role first, which does not have the session counter enabled.D. The CFO is mapped to the executive and finance roles, but the CFO was mapped to the executive role last, which does not have the session counter enabled.
考题
Questions 67~68 refer to the following memo.
Bayside View Hotel
To: ALL Employees
From: Edgar Wagner, Hotel Manager
Re: Bayside View Hotel Customer Satisfaction Survey
July 20
Dear Employees,
As part of our ongoing effort to ensure that the Bayside View Hotel remains one of the premier hotels in the country, we have conducted our annual customer satisfaction survey.
The survey results showed customer satisfaction improved in two of four key service areas compared with the results from a survey done twelve months earlier. The areas showing improvement are Housekeeping and Food Services. Customer rating for Concierge Services remained the same, while a noticeable drop was shown for Front Desk Services.
Your department managers will provide you with more detailed results of the survey that pertain to your specific area of work, and will suggest ways to improve on services rated less than satisfactory.
What department will probably have to make the most improvements in customer service?
A. Housekeeping
B. Concierge Services
C. Food Services
D. Front Desk Services
考题
While the accounting department is closed, all billing questions will be __________by the customer service department.A.expired
B.attended
C.replied
D.handled
考题
Text 3 While there are rival contenders,the title of the world's first department store belongs,perhaps,to Harding,Howell&Co's Grand Fashionable Magazine at 89 Pall Mall in St James's,London.Opened in 1796,this handsome Georgian shop was divided into four departments,offering furs and fans,haberdashery,jewellery and clocks,and millinery,or hats.Harding,Howell&Co was focused on the needs and desires of fashionable women.Here,at last women were free to browse and shop,safely and decorously,away from home and from the company of men.These,for the main part,were newly affiuent middle class women,their good fortune-and the department store itself-nurtured and shaped by the Industrial Revolution.This was transforming life in London and the length and breadth of Britain at a dizzying pace on the back of energetic free trade,fecund invention,steam and sail,and a seemingly inexhaustible supply of expendable cheap labour.It is no coincidence that,from the mid 19th Century,the department store adopted the look and feel of the way we have known it for more than 150 years with the opening,by Queen Victoria and Prince Albert,of the Great Exhibition in 1851.This was held in the Crystal Palace,a truly revolutionary structure,designed by Joseph Paxton and located in Hyde Park,not far from Harrods,which,from 1905,became Europe's biggest department store.The threat of the shopping mall coincided with a global acceptance of the Internet,personal computers and smart phones-the rise of online shopping.Against the odds the department store has survived.People may choose to buy online,yet they also like to see what's on offer in person.Department stores present a good snapshot of current trends in fashion,design,household goods and gadgets.As a result,forward-looking department stores have re-imagined themselves as retail theatres.Intriguingly,internet-savvy customers in Britain still enjoy shopping in the fabric departments of John Lewis department stores much as their predecessors did 150 years ago.Think Crystal Palace 1851 with 21st Century marketing and communications technology and you can see just why the department store remains hard to beat,an endearing and enduring cultural and retail fixture on our busiest city streets and squares.
How can department stores survive in the trend oflntemet?A.People want to know the current trends.
B.People like the odds in department stores.
C.People can go to the theatre in department stores.
D.People can take a snapshot ofthemselves in department stores
考题
甲板部有九个人。（）A、There are nine people in the deck department.B、The department has nine peopleC、There are nine people in the deck deD、The deck has nine people.
考题
Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A、telepresenceB、messagingC、conferencingD、customer careE、ip communications
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An installed customer has developed human resource constraints in the IT department. Which of the following allows the sales professional to proceed with future sales？（）A、Proof of conceptB、Volume sales discountsC、ServicePacsD、Industry leading technology
考题
Your company network consists of a single Active Directory domain named testking.com. The functional level of the domain is Windows 2000 Native. The network contains 20 member servers running Windows 2000 and 5 domain controllers running Windows Server 2003. The user accounts for employees in the Finance department are members of a global distribution group named Finance_Users. You create a shared folder named Finance_Docs on a Windows 2000 member server. You need to enable the Finance users to access the Finance_Docs folder. What should you do?（）A、Change Finance_Users to a security group.B、Change the scope of Finance_Users to Universal.C、Change the scope of Finance_Users to Domain Local.D、Raise the domain functional level to Windows Server 2003.
考题
单选题Research into customer satisfaction showed that ______.A
the right smell made people think a product was betterB
people preferred the smell of lemon to coconutC
certain smells could make people dislike a shopD
customers rated the goods on sale as more inviting
考题
单选题everal people in an finance customer IT department are asking for fileset updates that the system administrator received from IBM earlier that day on CD-ROM. The system administrator created an install directory on their machine and made it available to everyone. Which of the following commands will allow the system administrator to copy the images from an IBM update CD-ROM to the install directory（）A
smit bffcreate from the target directoryB
tar -xvf /dev/cd0 from the target directoryC
restore -xvqf /dev/cd0 from the target directoryD
mount the cdrom on /cdrom and run cp /cdrom/* . from the target directory
考题
问答题Practice 1 ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this. ● Write the letter to the customer: ● explaining the reason for the delay, ● apologizing for the delay, ● offering some measures to make up for the delay.
考题
问答题Practice 7 ● Look at the list below. It shows the departments of a company. ● For questions 6-10, decide in which department (A-H) each person on the opposite page works. ● For each question, mark one letter (A-H) on your Answer Sheet. ● Do not use any letter more than once. A Customer service department B Design department C Engineering department D Facilities department E Finance department F Human resources department G Legal department H Shipping and receiving department 6. Richard Saunders is responsible for accepting materials from their suppliers. 7. John Knight and his team are responsible for the maintenance of the company building. 8. Gina Theismann is dealing with the complaints from a customer. 9. Robin Seaton is working on the training plan for the new employees. 10. Helen Marsden and her team are making the company’s budget for next year.
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多选题You need to design a strategy to increase security for the client computers in the finance department. Which two actions should you perform？（）AEnable automatic certificate enrollmentBEnforce smart card logonsCEnable Encrypting File System （EFS） for offline filesDEnable a screen saver password
考题
单选题According to the second paragraph, many people are involved in the job to generate customer loyalty besidesA
producers.B
suppliers.C
salespeople.D
vendors.
考题
单选题You are designing a group management strategy for users in the finance department. You need to identify the appropriate changes that need to be made to the current group management strategy. You want to accomplish this goal by using the minimum number of groups. What should you do？（）A
Add the finance users to the financeData group to which the necessary permissions have been assigned.B
Add the finance users to the financeGG group to which the necessary permissions have been assigned.C
Add the finance users to the financeGG group. Then add the financeGG group to the financeData group to which the necessary permissions have been assigned.D
Add the finance users to the financeGG group. Add the financeGG group to the financeUG group to the financeDat group to which the necessary permissions have been assigned.
考题
单选题You created a tabular report for the sales department to display each customer and the sales person assign to the customer. The data is sorted by customer using the order by clause in this query. This is department manager asks you to alter the report so that data is sorted by sales person rather than by customer. What is the best way to make the needed change?（）A
Recreate the query and default the layout. B
Alter the query, default the layout and redo the boiler plates. C
Query and manually change the layout to save the boiler plate. D
Alter the query and make no further change.
考题
单选题All client computers on your company network run Windows 7. The Finance department staff run an application that collects data from 09.30 hours to 15.00 hours everyday. After data collection, the application generates reports that contain data aggregation for the day and the previous week. During report generation, the Finance department staff experience slow performance on their computers. You discover that the usage of the processor on these computers is between 90 and 100 percent. You need to reduce the impact of report generation on the Finance computers. What should you do?（）A
Set the priority of the application to Low.B
Set the priority of the application to Real-time.C
Configure the processor affinity mask to ensure that the application uses all the available processors.D
Modify the memory settings of the computers to optimize the performance of the background applications.
考题
单选题You are customizing the user interface options for the finance department in your organization. Users in the department are able to see a session counter on the Web interface of the Junos Pulse Access Control Service. The CFO is unable to see the session counter.Which explanation would cause this behavior?（）A
The CFO is mapped to the finance role, but the session counter was enabled prior to the role mapping.B
The CFO is mapped to the finance role, but the session counter was enabled after the role mapping.C
The CFO is mapped to the executive and finance roles, but the CFO was mapped to the executive role first, which does not have the session counter enabled.D
The CFO is mapped to the executive and finance roles, but the CFO was mapped to the executive role last, which does not have the session counter enabled.
考题
单选题You need to recommend an automated deployment solution for the new servers in the finance department. What should you include in the recommendation？（）A
Microsoft Hyper-V Server 2008 R2B
Microsoft System Center Virtual Machine Manager （VMM）C
Windows Deployment Services （WDS）D
Windows Server Migration Tools
考题
多选题You are designing a DNS Name resolution strategy for the client computer in the customer service department. What are the two possible ways to achieve the goal?（）ACreate a reverse lookup zone in DNS for each new Domain.BAdd a WINS lookup record to the DNS forward lookup zone.CAdd a WINS reverse record to the DNS reverse lookup zone.DEnable Dynamic updates for DownLevel client computers on each DHCP server.EInstall the Active Directory Client on All Computers in the Customer service department.
考题
单选题甲板部有九个人。（）A
There are nine people in the deck department.B
The department has nine peopleC
There are nine people in the deck deD
The deck has nine people.
考题
单选题FINANCE DEPARTMENT RELOCATIONFriday’s meeting is compulsory for all Finance staff, others welcome to attend for information.A
The meeting is about something which affects only one department.B
Staff in all departments should attend the meeting.C
Finance will announce at the meeting which departments will relocate.
考题
单选题The customer service department had fewer complaints last quarter, which challenges the ______ that the quality of our product is worsening.A
attentionB
functionC
exceptionD
perception
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单选题MRK Consulting Ltd has been operating in the global market since 1988. We have successfully placed hundreds of IT Banking professionals in leading companies in the Finance, Banking and IT industries.A
MRK is a leading company in Finance and IT Industries.B
There are many IT and Banking talents working with MRK.C
MRK has helped many people found good jobs.
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