2020年ACCA考试会计师与企业科目辅导资料(5)

发布时间：2020-10-18

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Example: Royal Bank of Scotland

A software update was applied on 19 June 2012 to RBS\'s system, which controls its payment processing. RBS technical staff had corrupted the update so that customers\' wages, payments and other transactions were disrupted. Many customers were unable to withdraw cash using automatic teller machines and were not able to see their bank account details. Others faced fines and surcharges for late payment of bills because the system could not process direct debits. For many customers the disruption lasted for around a week.

APPLICATION CONTROLS

Application controls are manual or automated procedures that typically operate at a business process level, such as the processing of sales orders, wages and payments to suppliers.

These controls help ensure that transactions are authorized, and are completely and accurately recorded, processed and reported. Examples include:

Edit checks of input data

Checks on input data are very important because once data has been input it is often automatically processed thereafter without the further chance of human scrutiny. Methods include:

1. Range tests can be applied to reject data outside an allowed range. For example, when accepting orders through a website, the system could be programmed to prevent, or at least query, unusually large quantities being ordered.

2. Format checks ensure that data is input in the correct format (credit card numbers should be 12 digits long).

3. Dependency checks, where one piece of data implies something about another (you have probably had a travel booking rejected because you inadvertently had a return date earlier than the outward date).

4. Check digits, where a number, such as an account number, is specially constructed to comply with mathematical rules. For example, UK and European VAT numbers use this method:

VAT number = GB 2457193 48 (the last two digits, here 48, are the check digits)

The first seven numbers are multiplied by the weighting factors 8, 7, 6, 5, 4, 3, 2:

So 2 x 8 + 4 x 7 + 5 x 6 + 7 x 5 + 1 x 4 + 9 x 3 + 3 x 2 = 146

Subtract 97 until the result is zero or negative:

146 – 97 – 97 = -48

The resulting number is the check digit. The chances of someone incorrectly typing in a VAT number, which accidentally followed these rules, are very small.

1. Numerical sequence checks to ensure that all accountable documents, such as cheese, have been processed.

2. Drop down menus, which constrain choices and ensure only allowable entries can be made. For example, constraining delivery choices to ordinary post or express delivery, or presenting a list of allowable account codes.

3. Batch total checks. Here, the data is first added up to create a control total, which is subsequently compared to the total of the data actually submitted.

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下面小编为大家准备了 ACCA考试 的相关考题，供大家学习参考。

2 (a) Discuss the nature of the financial objectives that may be set in a not-for-profit organisation such as a charity

or a hospital. (8 marks)

正确答案：

2 (a) In the case of a not-for-profit (NFP) organisation, the limit on the services that can be provided is the amount of funds that
are available in a given period. A key financial objective for an NFP organisation such as a charity is therefore to raise as
much funds as possible. The fund-raising efforts of a charity may be directed towards the public or to grant-making bodies.
In addition, a charity may have income from investments made from surplus funds from previous periods. In any period,
however, a charity is likely to know from previous experience the amount and timing of the funds available for use. The same
is true for an NFP organisation funded by the government, such as a hospital, since such an organisation will operate under
budget constraints or cash limits. Whether funded by the government or not, NFP organisations will therefore have the
financial objective of keeping spending within budget, and budgets will play an important role in controlling spending and in
specifying the level of services or programmes it is planned to provide.
Since the amount of funding available is limited, NFP organisations will seek to generate the maximum benefit from available
funds. They will obtain resources for use by the organisation as economically as possible: they will employ these resources
efficiently, minimising waste and cutting back on any activities that do not assist in achieving the organisation’s non-financial
objectives; and they will ensure that their operations are directed as effectively as possible towards meeting their objectives.
The goals of economy, efficiency and effectiveness are collectively referred to as value for money (VFM). Economy is
concerned with minimising the input costs for a given level of output. Efficiency is concerned with maximising the outputs
obtained from a given level of input resources, i.e. with the process of transforming economic resources into desires services.
Effectiveness is concerned with the extent to which non-financial organisational goals are achieved.
Measuring the achievement of the financial objective of VFM is difficult because the non-financial goals of NFP organisations
are not quantifiable and so not directly measurable. However, current performance can be compared to historic performance
to ascertain the extent to which positive change has occurred. The availability of the healthcare provided by a hospital, for
example, can be measured by the time that patients have to wait for treatment or for an operation, and waiting times can be
compared year on year to determine the extent to which improvements have been achieved or publicised targets have been
met.

Lacking a profit motive, NFP organisations will have financial objectives that relate to the effective use of resources, such as
achieving a target return on capital employed. In an organisation funded by the government from finance raised through
taxation or public sector borrowing, this financial objective will be centrally imposed.

(ii) ‘job description’. (4 marks)

正确答案：
(ii) On the other hand, the job description is based on information gathered from a job analysis and defines the position and role
that has to be fulfilled. It is a statement of the component tasks, duties, objectives and standards. It describes the purpose
and relationships of the specific job together with the physical, social and economic factors which affect it. Fundamentally, it
describes the job to be done.

(b) Explain FIVE critical success factors to the performance of HSC on which the directors must focus if HSC is

to achieve success in its marketplace. (10 marks)

正确答案：
(b) Critical success factors are as follows:
Product quality
The fact that the production staff have no previous experience in a food production environment is likely to prove problematic.
It is vital that a comprehensive training programme is put in place at the earliest opportunity. HSC need to reach and maintain
the highest level of product quality as soon as possible.
Supply quality
The quality of delivery into SFG supermarkets assumes critical significance. Time literally will be of the essence since 90%
of all sandwiches are sold in SFG’s supermarkets before 2 pm each day. Hence supply chain management must be extremely
robust as there is very little scope for error.
Technical quality
Compliance with existing regulations regarding food production including all relevant factory health and safety requirements
is vital in order to establish and maintain the reputation of HSC as a supplier of quality products. The ability to store products
at the correct temperature is critical because sandwiches are produced for human consumption and in extreme circumstance
could cause fatalities.
External credibility
Accreditation by relevant trade associations/regulators will be essential if nationwide acceptance of HSC as a major producer
of sandwiches is to be established.
New product development
Whilst HSC have developed a range of healthy eating sandwiches it must be recognised that consumer tastes change and
that in the face of competition there will always be a need for a continuous focus on new product development.
Margin
Whilst HSC need to recognise all other critical success factors they should always be mindful that the need to obtain the
desired levels of gross and net margin remain of the utmost importance.
Notes: (i) Only five critical success factors were required.
(ii) Alternative relevant discussion and examples would be acceptable.

(b) Discuss the statements of the operational manager of Bonlandia and assess their implications for SSH.

(4 marks)

正确答案：
(b) In a market place such as that in which SSH competes, product and service quality assumes critical significance. Quality is
a key determinant of the financial results and the level of competitiveness achieved by SSH. This will always be the case and
therefore quality may be viewed as a strategic necessity if SSH is to prosper in the future. Therefore, the statements of the
manager of Bonlandia operations are myopic at best and unethical at worst! Businesses use software in a variety of different
ways but poor quality software can do serious harm to businesses. Much will depend on the extent to which a business uses
its information for strategic reasons as opposed to meeting operational needs. The more a business uses its information
systems for strategic reasons then the greater the potential damage suffered as a consequence of poor quality software. It is
wrong for the manager of Bonlandia operations to knowingly promote the installation of poor quality business software in
clients’ businesses. The effects can be costly to clients in terms of poor planning, control and decision-making with potential
losses of client goodwill and reputation.

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