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220-604 问题列表
问题
单选题To force a user to use Ctrl-Alt-Delete to log into the computer， a technician can go to Control Panel then：（）A
Accessibility options.B
Security Center.C
User accounts and the Advanced tab.D
Windows Firewall.
问题
单选题A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do？ （）A
Move the power supply voltage switch to 220 volts.B
Add an additional fan to help cool the computer.C
Replace the cable that attaches the power supply to the motherboard.D
Replace the power supply.
问题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
问题
单选题A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）A
The paper is sticking to the corona wire and causing the jam.B
Humidity is causing the paper to stick together.C
A4 paper is being used and may not be supported by laser printers.D
The fusion roller is dirty and pulling too many sheets of paper.
问题
多选题A technician is installing a printer that uses a parallel cable to connect to a computer. Which of the following pin configurations might the technician encounter？ （）A9 pin D-typeB36 pin CentronicsC25 pin CentronicsD13 pin D-typeE25 pin D-type
问题
单选题Which of the following printers prints multi-part forms at once？ （）A
ink jetB
thermalC
impactD
laser
问题
单选题Which of the following item colorizes the paper using a two-component laser printer？ （）A
tonerB
laser beamC
developerD
ribbon
问题
单选题A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A
Shutdown， restart and verify that the BIOS recognizes the drive and try again.B
Replace the CD/DVD drive.C
Pry the tray open with a small， flat head screwdriver.D
Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.
问题
单选题Which of the following represents a safety hazard？（）A
liquid on the floorB
a tiled floorC
a concrete floorD
carpet
问题
单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A
the distance between the spots.B
which paper tray was used to print the document.C
which driver was used to print the document.D
which application was used to print the document.
问题
单选题When connecting a laser printer to a network for the first time， a technician should FIRST：（）A
configure the network settings on the printer.B
ensure the cable is set to TCP/IP.C
enable the printer in the BIOS.D
configure the printer as bi-directional in Windows.
问题
单选题When installing a new Plug and Play sound card， a technician should turn off and unplug the computer； remove the computer’s cover； locate the sound card slot， insert and secure the card in the slot and：（）A
plug in and turn on the computer； let Windows recognize the new hardware and install the driver.B
plug in the computer； let Windows recognize the new hardware and plug in the speakers.C
let Windows recognize the new hardware； install the driver and plug in the speakers.D
turn on and plug in the computer； let Windows recognize the new hardware and install the driver.
问题
单选题Which of the following is the recommended maintenance for a laser printer？ （）A
Clean all fan filters； wipe down the paper path and re-adjust the corona wire.B
Clean all pickup rollers； re-adjust the corona wire and replace the fuser assembly.C
Clean all pickup rollers； replace the fuser assembly and clean all fan filters.D
Clean all pickup rollers； wipe down the paper path and clean all fan filters.
问题
单选题In which of the following locations would a technician set the LBA mode for a hard drive？（）A
Jumper SettingsB
Disk ManagerC
Device ManagerD
System BIOS
问题
单选题A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken？（）A
Upgrade the operating system to Windows XP Home.B
Have the customer convert to NTFS and enable data encryption.C
Tell the customer that a laptop should not be used for classified data.D
Configure the wireless adapter to only connect to secure networks.