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单选题
MDC Company believes that its customers are satisfied because the company _____.
A
gives them opportunities to order
B
provides good service and quality
C
guarantees the quickest delivery
D
sends new catalogues to them
参考答案
参考解析
解析：
事实细节题。本题询问：“MDC公司为什么坚信它的客户感到满意？”从文章的第四段第一句“... because you confirm our beliefs that good service and quality result in satisfied customers”可知，顾客满意的原因是由于该公司为他们提供了优质的服务以及上乘的质量。因此，MDC公司认为自己的顾客是满意的。正确答案选B。
事实细节题。本题询问：“MDC公司为什么坚信它的客户感到满意？”从文章的第四段第一句“... because you confirm our beliefs that good service and quality result in satisfied customers”可知，顾客满意的原因是由于该公司为他们提供了优质的服务以及上乘的质量。因此，MDC公司认为自己的顾客是满意的。正确答案选B。
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资料：Workforce planning helps an organization to estimate its future workforce requirements and calculate the numbers, nature and sources of potential employees who might meet that demand.
Effective workforce planning helps companies identify and plan how to tackle their current and future workforce challenges and priorities. It provides a sound basis for developing an effective workforce strategy.
An easy way of thinking about workforce planning it to get the right number of people, with the right skills, in the right place, at the right time. For our company, the right people will be those with relevant skills and capabilities to drive the company forward this year, next year and future years. Our company then provides training and development opportunities that enable people to enhance their skill sets and build their careers. This gives the company the continued benefit of experienced,committed and well-trained employees.
Like other established companies,we may have a large number of long-standing employees with vast skills and experience. However, as people retire, it needs to replace those skills. Careful monitoring is essential to examine the age and skills profile of the workforce when compared with present and future company needs. This ensures the business can meet its objective.
Why is workforce planning so essential?
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B.because it makes the company prepared for the potential challenges.
C.because it gives the employees a chance to receive training
D.all above
考题
资料：Keeping the Zeal of a Startup as You Scale
There are many reasons that founder-led companies are so good at disrupting industries and making life miserable for slow-moving incumbents. But perhaps the most powerful is that founders create great insurgencies. They ignore established industry rules and boundaries. They create better ways to solve old problems. They disdain anything that blurs their focus on the front line. From top to bottom, they are at war against the industry leaders on behalf of undeserved customers.
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B.it provides them with insurance.
C.both A and B.
D.not mentioned.
考题
资料：“Our cars are for people who want something different.”
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考题
A company has a business application that provides its users with many different reports： receivables reports， payables reports， revenue projects， and so on. The company has just purchased somenew， state-of-the-art， wireless printers， and a programmer has been assigned the task of enhancing all ofthe reports to use not only the company’s old printers， but the new wireless printers as well. When the programmer starts looking into the application， the programmer discovers that because of the design of theapplication， it is necessary to make changes to each report to support the new printers. Which two designconcepts most likely explain this situation？ （）A、InheritanceB、Low cohesionC、Tight couplingD、High cohesionE、Loose couplingF、Object immutability
考题
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考题
单选题In the Company wireless LAN， what is the function of the Service Set Identifier （SSID）？（）A
The SSID must match on both the Company client and the Company access point and provides MAC Address Authentication to authenticate the client to the access point.B
The SSID should be configured on the Company client site only and provides data-privacy functions and authentication to the access point.C
The SSID must match on both the Company client and the Company access point and provides encryption keys for authentication to the access point.D
The SSID must match on both the Company client and the Company access point. The SSID is advertised in plain-text in the access point beacon messages. E
None of the other alternatives apply
考题
单选题What would help customers know better about your business when doing business with them?A
Inviting them to kinds of exhibitions related.B
Showing them the price list of your products.C
Asking them to find out the subtle differences between you and the competitors.D
Giving them a catalogue of all the products or services your business provides.
考题
单选题The company is starting a new advertising campaign to _____ new customers to its stores.A
joinB
attractC
stickD
transfer
考题
多选题A company has a business application that provides its users with many different reports： receivables reports， payables reports， revenue projects， and so on. The company has just purchased somenew， state-of-the-art， wireless printers， and a programmer has been assigned the task of enhancing all ofthe reports to use not only the company’s old printers， but the new wireless printers as well. When the programmer starts looking into the application， the programmer discovers that because of the design of theapplication， it is necessary to make changes to each report to support the new printers. Which two designconcepts most likely explain this situation？ （）AInheritanceBLow cohesionCTight couplingDHigh cohesionELoose couplingFObject immutability
考题
单选题From the passage we can learn that MDC Company always _____.A
keeps its promiseB
provides the same productsC
sells its products at a low priceD
delivers its products without delay
考题
问答题Practice 2 ● In order to explore a foreign market, your company has decided to change its name to suit that foreign market, from LGD to LNO. You are the assistant to the Managing Director and are asked to inform all the staff of the name change. ● Write a memo: ● Informing them of the new name, ● Telling them when to use the new name, ● Stating that they should only use the new name after that time. ● Write 30-40 words on the opposite sheet.
考题
单选题The purpose of this letter is to ______.A
tell the customers about the quality of their productsB
express the company’s thanks to the customersC
prove the excellent service of the companyD
inform the customers of a new catalogue
考题
单选题In order to increase revenues, a cellphone company has decided to change its fee structure. Instead of charging a flat rate of $20 per month and $0.05 for every minute over 200 minutes, the company will now charge $50 per month for unlimited usage. Which of the following is a consideration that, if true, suggests that the new plan will not actually increase the company’s revenues?A
A rival company, which charges no start-up fee, offers an unlimited calling plan for $40 per month.B
Two-thirds of the company’s customers use less than 500 minutes per month.C
Studies have shown that customers using unlimited calling plans will increase their monthly usage of minutes by over 50 percent.D
One-fifth of the company’s customers use in excess of 1,000 minutes per month.E
In recent months the company has received several complaints of insufficient signal strength and poor customer service.
考题
单选题Sometimes the contract expressly gives the carrier the right to carry the goods beyond their destination，provided that（）transships them and sends them back.A
heB
sheC
itD
the shipper
考题
问答题Practice 2 ● Recently your company is planning to bid for hosting an exhibition and now the manager of your company has asked you to write a letter to the organizing committee to introduce your company to them. ● Write a letter to introduce the details about your company. ● introducing the department structure and service, ● introducing previous exhibitions you have hosted, ● expressing your confidence in the success if you are permitted to host it.
考题
单选题The company should establish procedures by which（）receive relevant information on the safety management system in working language or language understood by them.A
New personnelB
The ship's personnelC
Personnel transferred to new assignmentsD
Visitor
考题
单选题The reviewer finds the information about customer service very useful becauseA
his company doesn’t have enough staff to provide good customer service.B
the sales in his company is decreasing gradually.C
the customers’ complaints are on the rise.
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