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A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）
- A、Replace the video card with a compatible one.
- B、Check the Windows XP Hardware Compatibility List.
- C、Verify the boot order in the BIOS.
- D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.
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更多 “ A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）A、Replace the video card with a compatible one.B、Check the Windows XP Hardware Compatibility List.C、Verify the boot order in the BIOS.D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.” 相关考题
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单选题A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A
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单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）A
Allow the user to demonstrate expertise.B
Do not argue; empathize with the user, and offer to help.C
Ask the user to watch as the technician diagnoses and corrects the problem.D
Document each of the steps to replicate at a later time.
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单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）A
The technician should always bend at the waist and lift with their arms.B
The technician should seek assistance from an available customer.C
The technician should always bend at the waist and lift with their back.D
The technician should get assistance from another technician.
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单选题After a technician installs a video card, which of the following should the technician configure NEXT?（）A
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Change the permissions on the file.B
End the running process.C
Run the antivirus scan again.D
Use the command line to delete the file.
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单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A
the distance between the spots.B
which paper tray was used to print the document.C
which driver was used to print the document.D
which application was used to print the document.
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ServicesB
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System Configuration UtilityD
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单选题A user is attempting to access a website but is getting a ‘Page cannot be displayed’ error. The technician checks the IP address of the computer and sees that it has been assigned 169.254.10.70. Which of the following is the MOST likely cause?（）A
The device is located behind a firewall.B
The network card is disabled.C
The device is not configured for DHCP.D
The device cannot locate a DHCP server.
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单选题A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）A
The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B
The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C
The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D
The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.
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多选题A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）AStorage driver not loadedBFragmented hard driveCDamaged or faulty NIC chipsetDDamaged or faulty system boardEMemory incompatible with the processorFMissing voltage regulator
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