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5 Your manager has heard of Maslow’s hierarchy of needs theory and how it has some relevance to motivational techniques.
Required:
(a) Explain Maslow’s hierarchy of needs theory. (10 marks)
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更多 “ 5 Your manager has heard of Maslow’s hierarchy of needs theory and how it has some relevance to motivational techniques.Required:(a) Explain Maslow’s hierarchy of needs theory. (10 marks) ” 相关考题
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A、clearB、obviousC、validD、true
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1 Flavours Fine Foods is a leading producer for the food industry, supplying many of Europe’s leading restaurants.Started just five years ago by brothers Lee and Alan Jones, the organisation has grown from a small company employing five people to a multi-divisional organisation employing 120 people.The organisation’s production facility is divided into three separate departments. Each department has a single manager with supervisors assisting on the production lines. The managers and supervisors, all of whom are aware of their roles, work well together. However, although the organisation has grown, the owners continue to involve themselves in day to day activities and this has led to friction between the owners, managers and supervisors.As a result a problem arose last week. Alan Jones instructed a supervisor to repair a machine on the shop floor, which he refused to do without confirmation and instruction from his departmental manager. The supervisor’s manager,Dean Watkins, became involved and was annoyed at what he saw as interference in his department’s activities. Dean told Alan Jones that he “should have come to me first” because although the responsibility for the overall organisation was a matter for the brothers, action taken in the factory was his through powers that had been delegated to him and through his authority, as manager. In the argument that followed, Alan Jones was accused of failing to understand the way that the hierarchy in such a large organisation operates and that interference with operational decisions by senior management was not helpful.As a consequence of this, Alan Jones has asked you to explain to him and his brother the issues behind the dispute to clarify the roles of managers and supervisors and to indicate how and why successful delegation might be achieved.Required:(a) Explain to Alan Jones the main differences between the work of a manager and that of a supervisor.(13 marks)
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The author cites Maslow’s theory in order to( ) A.show the theory can be applied to the energy issue.
B.prove the theory is reasonable.
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A client has a need to look at and add many image files but has no need to change them. Which of the following media types would BEST meet the client’s needs？（）A、CD-RWB、DiskC、FlashD、WORM
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单选题According to Maslow, what are “arranged in a hierarchy”?A
Physiological drives.B
An individual’s motives.C
An individual’s needs.D
Abstract desires.
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问答题Practice 6 ● Your department needs to employ some temporary staff. ● Write an email to the Human Resources Manager: ● saying how many staff you need and giving the date you want them to start ● explaining why you need them ● stating what skills they should have ● Write 40—50 words.
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单选题1It is necessary to find an engineer ______ has skills that meet your needs.A
whomB
whichC
whoseD
who
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单选题It is necessary to find an engineer ______ has skills that meet your needs.A
whomB
whichC
whoseD
who
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问答题1) The hierarchy of needs is an idea associated with one man, Abraham Maslow, the most influential humanist ever to have worked in industry.It is a theory about the way in which people are motivated. 2) The theory arose out of a sense that classic economics was not giving managers much help because it failed to take into account the complexity of human motivation. Maslow divided needs into five: · Physiological needs: hunger, thirst, sex and sleep. Food and drinks manufacturers operate to satisfy needs in this area, as do prostitutes and tobacco growers. · Safety needs: job security, protection from harm and the avoidance of risk. At this level an individual’s thoughts turn to insurance, burglar alarms and savings deposits. · Social needs: the affection of family and friendship. These are satisfied by such things as weddings, sophisticated restaurants and telecommunications. · Esteem needs (also called ego needs), divided into internal needs, such as self-respect and sense of achievement, and external needs, such as status and recognition. Industries focused on this level include the sports industry and activity holidays. · Self-actualization, famously described by Maslow: “A musician must make music, an artist must paint, a poet must write, if he is to be ultimately happy. What a man can be, he must be. This need we may call self-actualization.” Self-actualization is different from the other levels of need in at least one important respect: it is never finished, never fully satisfied. 3)It is, as Shakespeare put it, “as if increase of appetite grows by what it feeds on”. An individual’s position in the hierarchy is constantly shifting and any single act may satisfy needs at different levels. Thus having a drink at a bar with a friend may be satisfying both a thirst and a need for friendship (levels one and three). Single industries can be aimed at satisfying needs at different levels. For example, a hotel may provide food to satisfy level one, a nearby restaurant to satisfy level three, and special weekend tours of interesting sites to satisfy level five. The hierarchy is not absolute. It is affected by the general environment in which the individual lives. The extent to which social needs are met in the workplace, for instance, varies according to culture. 4) In Japan the corporate organization is an important source of a man’s sense of belonging (although not of a woman’s); in the West it is much less so.One of Maslow’s early disciples was a Californian company called NLS (Non-Linear Systems). In the early 1960s it dismantled its assembly line and replaced it with production teams of six or seven workers in order to increase their motivation. 5) Each team was responsible for the entire production process, and they worked in areas that they decorated according to their own taste. A host of other innovations (such as dispensing with time cards) revolutionized the company. Profits and productivity soared, but Maslow remained skeptical. He worried that his ideas were being too easily “taken as gospel truth, without any real examination of their reliability”.(此文选自The Economist 2008年刊)
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单选题Maslow argues that people’s needs _____.A
are largely intangibleB
are fundamental onesC
cover a wide rangeD
vary amongst individuals
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