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单选题
Controlling costs that are associated with network issues, keeping unexpected problems from affecting productivity, and achieving business goals are characteristics of which cisco offering?（）
A
cisco captial financing
B
cisco SMARTnet service
C
cisco network optimization service
D
cisco smart business roadmap
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Which Cisco support service product is sold, supported, and delivered by partners?()
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Controlling costs that are associated with network issues, keeping unexpected problems from affecting productivity, and achieving business goals are characteristics of which cisco offering?（）A、cisco captial financingB、cisco SMARTnet serviceC、cisco network optimization serviceD、cisco smart business roadmap
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Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet onsite？（）A、 CiscoSMARTnet Onsite includes all of the elements of Cisco SMARTnet， with the additional provision of onsite technician to perform parts replacementB、 CiscoSMARTnet Onsite is primary attractive to customers who do not need to replace their hardware immediately， but would still like an onsite technician to install and replace hardwareC、 CiscoSMARTnet Onsite includes certification classes and live network consulting at the customer siteD、 CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses and provides onsite technical resources when hardware problems are detected
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If you have Cisco integrated services router and need to upgrade the Cisco IOS image,which kind of Cisco Support services do you need?（）A、Cisco SMARTNet onsiteB、Cisco TACC、Advanced Hardware ReplacementD、Software Support
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Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）A、CiscoSMARTnet for SBCSB、Cisco Smart Care ServiceC、SMARTnet Partner ServiceD、Cisco Smart Foundation ServiceE、Cisco Technical Assistance Center
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Which three of the options are part of the technology solutions that Cisco Offers for the SMB markets?（）A、Cisco Secure Network FoundationB、Cisco Antivirus and Antispam SolutionsC、Cisco Self-Defending NetworkD、Highly Scalable Switching Solutions that support hundreds of usersE、Cisco Software Update ServicesF、Cisco Business Communications Solutions
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Which Cisco Small Business portfolio product is targeted to customers with basic technology needs？（）A、 Cisco Catalyst SwitchesB、 Cisco Partner Development FundsC、 Cisco Integrated Services RoutersD、 Cisco Small Business Pro SeriesE、 Cisco Small Business Series
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Which Cisco Small Business Switch would you recommend to a small business customer who wants to segment the network into workgroups and have a limited number of voice devices on the network？（）A、 Cisco SLM seriesB、 Cisco SD seriesC、 Cisco SFE seriesD、 Cisco SGE series
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Which of these online services provides troubleshooting tools to augment services provided byCisco SMARTnet？（）A、 Cisco Solution DesignerB、 Cisco Output interpreterC、 Cisco Product AdvisorD、 Cisco Smart Business Roadmap Assessment Tool
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How does the Cisco Small Service Business Pro Service differ from the Cisco Small Business Pro warranty？（）A、 access to Cisco Small Business Support CommunityB、 device-level warrantyC、 Cisco Small Business Pro Products onlyD、 speed of hardware replacement
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Which Cisco support service product is sold, supported, and delivered by partners?（）A、Cisco Smart Foundation ServiceB、SMARTnet Partner ServiceC、Cisco Smart Care ServiceD、Cisco Technical Assistance CenterE、CiscoSMARTnet for SBCS
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Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet Onsite？（）A、 CiscoSMARTNet Onsite includes all of the elements of Cisco SMARTnet with the additionalprovision of onsite technician to perform parts replacementB、 CiscoSMARTnet Onsite is primarily attractive to customers who do not need to replace theirhardware immediately， but would still like an onsite technician to install and replace hardwareC、 CiscoSMARTnet Onsite includes certification classes and live network consulting at thecustomer siteD、 CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses andprovides onsite technical resources when hardware problems are detecteD
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How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty？（） A、 device-level warrantyB、 Cisco Small Business Pro products onlyC、 speed of hardware replacementD、 access to Cisco Small Business Support Community
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Cisco SMARTnet maintains the operational health of your network through Cisco expertise and resources that promote greater uptime and extend the value of your IT investment. Which serviceis provided by Cisco SMARTnet？（）A、 upgrade discountsB、 Free CCO accountC、 Cisco Learning CreditsD、 around-the-clock access toCisco Technical Access Center
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Which Cisco Small Business portfolio product is targeted to customers who leverage technology as a strategic advantage in their business？（）A、 Cisco Small Business SeriesB、 Cisco Integrated Services RoutersC、 Cisco Partner Development FundsD、 Cisco Small Business Pro SeriesE、 Cisco Catalyst Switches
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Controlling costs that are associated with network issues, keeping unexpected problems from affecting productivity, and achieving business goals are characteristics of which cisco offering?（）A、cisco SMARTnet serviceB、cisco captial financingC、cisco smart business roadmapD、cisco network optimization service
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Which three are components of the Cisco SMARTnet service？ （）A、 NBD callback from specialized engineers during regular business hoursB、 support for every Cisco productC、 support for low-end products onlyD、 cases opened via e-mail or telephone at any timeE、 advanced replacement on the next business dayF、 immediate support from the Cisco TAC engineers
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单选题How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty？（）A
device-level warrantyB
Cisco Small Business Pro products onlyC
speed of hardware replacementD
access to Cisco Small Business Support Community
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单选题Which of these online services provides troubleshooting tools to augment services provided byCisco SMARTnet？（）A
Cisco Solution DesignerB
Cisco Output interpreterC
Cisco Product AdvisorD
Cisco Smart Business Roadmap Assessment Tool
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单选题Which Cisco Small Business Switch would you recommend to a small business customer who wants to segment the network into workgroups and have a limited number of voice devices on the network？（）A
Cisco SLM seriesB
Cisco SD seriesC
Cisco SFE seriesD
Cisco SGE series
考题
单选题How does the Cisco Small Service Business Pro Service differ from the Cisco Small Business Pro warranty？（）A
access to Cisco Small Business Support CommunityB
device-level warrantyC
Cisco Small Business Pro Products onlyD
speed of hardware replacement
考题
多选题Which three are components of the Cisco SMARTnet service？ （）ANBD callback from specialized engineers during regular business hoursBsupport for every Cisco productCsupport for low-end products onlyDcases opened via e-mail or telephone at any timeEadvanced replacement on the next business dayFimmediate support from the Cisco TAC engineers
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单选题If you have Cisco integrated services router and need to upgrade the Cisco IOS image,which kind of Cisco Support services do you need?（）A
Cisco SMARTNet onsiteB
Cisco TACC
Advanced Hardware ReplacementD
Software Support
考题
单选题Which Cisco Small Business portfolio product is targeted to customers with basic technology needs？（）A
Cisco Catalyst SwitchesB
Cisco Partner Development FundsC
Cisco Integrated Services RoutersD
Cisco Small Business Pro SeriesE
Cisco Small Business Series
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单选题Which Cisco Small Business portfolio product is targeted to customers who leverage technology as a strategic advantage in their business？（）A
Cisco Small Business SeriesB
Cisco Integrated Services RoutersC
Cisco Partner Development FundsD
Cisco Small Business Pro SeriesE
Cisco Catalyst Switches
考题
单选题Cisco SMARTnet maintains the operational health of your network through Cisco expertise and resources that promote greater uptime and extend the value of your IT investment. Which serviceis provided by Cisco SMARTnet？（）A
upgrade discountsB
Free CCO accountC
Cisco Learning CreditsD
around-the-clock access toCisco Technical Access Center
考题
单选题Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet onsite？（）A
CiscoSMARTnet Onsite includes all of the elements of Cisco SMARTnet， with the additional provision of onsite technician to perform parts replacementB
CiscoSMARTnet Onsite is primary attractive to customers who do not need to replace their hardware immediately， but would still like an onsite technician to install and replace hardwareC
CiscoSMARTnet Onsite includes certification classes and live network consulting at the customer siteD
CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses and provides onsite technical resources when hardware problems are detected
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