小姐姐在线提问,我对商务英语信函写作的原则很模...

发布时间:2021-08-17


小姐姐在线提问,我对商务英语信函写作的原则很模糊,请问原则有那几点?非常感谢


最佳答案

如果你还不知道该怎么把握商务英语信函的写作方式,那么不妨看看上面的内容。如果上面的内容对各位朋友有帮助就再好不过了,当然针对考试,我们需要掌握的可不仅仅是这些知识点,1.Clearness 清楚原则
清楚包括两个方面的内容,一是写信者在拟文前知道自己要写什么;二是对文收到信函时可以完全了解写信者要表达的意思,不会产生误解。这就要求写信者头脑清楚、条理清晰、表达准确,避免使用一些含混不清、模棱两可的词汇。

2.Conciseness 简洁原则
简洁是指用最少的语言表达最丰富完整的内容,并且不影响信函的礼貌性。简洁使信函更加简明有力。
商务英语信函的格式要简明扼要,语言要通俗易懂,内容要精练丰富。这要就要写信者在行文过程中尽量选用简单、易懂、朴素的词汇,采用简洁,直接的句子商务英语信函的“7C原则”商务英语信函的“7C原则”。

3.Correctness 准确原则
商务英语的信函与买卖双方的权力、义务、利害关系、企业形像等息息相关,是制作各种商业单据的依据,以及进行商业活动往来的重要凭证。准确无误是商业英语信函写作中最最要的原则。
准确原则不仅仅指单词拼写、标点符号无误,语法使用、结构格式正确,还应确保信函所涉及的信息、数字、事实准确无误。因此,在进行商业英语信函写作中应反复审核相关信息,如:收信人的职称、姓名、地址、交货时间、地点、货物品质、颜色、尺码、单价、总价、包装等。

4.Concreteness 具体原则
具体原则是指信函中涉及的内容要言之有物,信息要详实具体、丰富生动,表达要完整。商务信函写作中注意避免类似:soon, at an early date, good, nearly 等笼统的、含混不清的表达法。例如:I will send the samples to you soon. 就不如 I will send the samples to you in two weeks. 如果能再具体,那就更好了,例如 I will send the samples to you next Monday.

5.Courtesy 礼貌原则
为了建立、保持一个友好贸易关系,商务英语信函往来一般要注意礼貌原则,以理待人。礼貌原则不仅仅体现在使用 Please,thanks you 等这些词汇上面,而且要在字里行间体现我国的外贸政策和外交礼节,做到不卑不亢、得体大方。具体的礼貌原则基本包括这样几个方面:遵守国际商务往来惯例;尊重对方风俗习惯;语言表达要客气有分寸,避免使用命令口气;多用友好、肯定的语气,尽量用委婉语气指出对方不尽人意的地方,复信要及时

6.Consideration 体谅原则
体谅是指以对方利益为出发点,站在对方的立场周到、细致的考虑问题,以便得到对方的好感而达到所预期的目的商务英语信函的“7C原则”默认。体谅原则是商务交往中为了促成交易所使用的一种技巧。

7.Completeness 完整原则
一封完整的商业信函应该是对对方提出的问题逐一回答而且对自己要表达的重要信息说明清楚。信函的完整性有助于建立良好的企业形像,节省双方的商务往来时间而达到预期的效果,避免因重要信息不全而引起不必要的纠纷。


下面小编为大家准备了 商务英语考试 的相关考题,供大家学习参考。

—You work for a small chain of clothing stores. The Managing Director has asked you to write a short report on last month's performance.

—Look at the charts and table below, on which you have already made some handwritten notes.

—Then, using all your handwritten notes, write the report for your Managing Director

—Write 120-140 words.

正确答案:To: Chris Sutcliffe Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply from 2% to 8% mainly because of dissatisfaction with the new manager on the other hand there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes which are already the best selling goods increased from 60 to 65% of total sales at the expense 'of men's clothing. Children's clothes were unchanged at 20%.
To: Chris Sutcliffe, Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D, compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover, which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change, while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply, from 2% to 8%, mainly because of dissatisfaction with the new manager on the other hand, there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes, which are already the best selling goods, increased from 60 to 65% of total sales, at the expense 'of men's clothing. Children's clothes were unchanged, at 20%.

Staff Management: the importance of encouraging staff to make suggestions for improvements

正确答案:Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First taking on staff suggestions has been an important element in company success. If you listen to their opinions you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly by listening to their views you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally and carry out regular planning more smoothly. c.If you value staff suggestions it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform even better than before. It will also inspire others. It will end up attracting good personnel. Therefore it is advisable to encourage staff to make suggestions for improvement.
Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First, taking on staff suggestions has been an important element in company success. If you listen to their opinions, you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly, by listening to their views, you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together, rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally, and carry out regular planning more smoothly. c.If you value staff suggestions, it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform. even better than before. It will also inspire others. It will end up attracting good personnel. Therefore, it is advisable to encourage staff to make suggestions for improvement. 解析:broaden your vision开阔眼界。personality人格,个性。 teamwork团队合作,集体协力,团对配合。False allegation凭空指控,错误指控。stressful紧张的,感到压力的。

Good acquaintance of finance is a must.

正确答案:A
A

— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.

— Write an email to all staff in the department:

— explaining the need for the appointment

— saying when the assistant manager will start work

— describing the experience the assistant manager has.

— Write 40 - 50 words.

From: Candace Woodward

To: All marketing staff

Subject: New assistant manager

正确答案:To support our strategy of growing sales in our Asian and African markets a new position of assistant manager has been created. Paul Fisher has been appointed and will start on 1st September Paul has worked for several years in marketing toys concentrating on the Far East.
To support our strategy of growing sales in our Asian and African markets, a new position of assistant manager has been created. Paul Fisher has been appointed, and will start on 1st September Paul has worked for several years in marketing toys, concentrating on the Far East.

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