(ii) Determine whether your decision in (b)(i) would change if you were to use the Maximin and Minimax

regret decision criteria. Your answer should be supported by relevant workings. (6 marks)

(iii) assesses TSC in terms of financial performance, competitiveness, service quality, resource utilisation,

flexibility and innovation and discusses the interrelationships between these terms, incorporating

examples from within TSC; and (10 marks)

(b) ‘opinion shopping’; (5 marks)

5 All managers need to understand the importance of motivation in the workplace.

Required:

(a) Explain the ‘content theory’ of motivation. (5 marks)

(b) Explain the roles of a nominations committee and assess the potential usefulness of a nominations committee

to the board of Rosh and Company. (8 marks)

(ii) Describe the procedures to verify the number of serious accidents in the year ended 30 November 2007.

(4 marks)