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单选题
A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
A
That the WEP key is disabled
B
That the fuser is not faulty
C
That the IP is static
D
That the buffer is not overloaded
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更多 “单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A That the WEP key is disabledB That the fuser is not faultyC That the IP is staticD That the buffer is not overloaded” 相关考题
考题
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.
考题
A user complains that the network printer is not printing. The system administrator knows there is a print queue for the network printer and needs to check on the queue. Which command is run?（）A、 netstat B、 lpstat C、 telinit D、 prtconf
考题
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.
考题
The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A、The printer needs to be power cycled to clear the job.B、The print server’s queue needs to be checked.C、The printer needs to be set to factory defaults.D、The user’s workstation needs to be rebooted.
考题
A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）A、Execute the command ’piobe -q PRINTER_B’B、Edit the user’s stanza in the /etc/qconfig fileC、Execute the command ’chuser -a QUEUE=PRINTER_B user’D、Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile
考题
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A、The network connection is unavailable.B、The printer is offline.C、The user does not have the proper security permissions.D、The print spooler is stopped.
考题
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.
考题
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
考题
A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A、That the WEP key is disabledB、That the fuser is not faultyC、That the IP is staticD、That the buffer is not overloaded
考题
You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）A、Install a second instance of the printer. Redirect the original printer to the new printer.B、Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.C、Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.D、Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.
考题
You have a print server that runs Windows Server 2003 Service Pack 2 (SP2). Users report that print jobs are not printing. Users also report that they do not receive any error messages. Younotice a large number of jobs in the print queue. You attempt to delete some jobs from the queue and notice that the jobs remain in the queue. You need to ensure that users can print successfully. What should you do? （）A、Restart the Print Spooler service.B、Pause the printer, and then restart the printer.C、Take ownership of the printer, and then delete the print jobs.D、Assign the Manage Documents permission to the users connected to the printer.
考题
Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）A、Install a new print device. Reconfigure the printer to send print jobs to the new print device.B、Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.C、Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.D、Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.
考题
A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）A、Restart the print spooler serviceB、Delete the files in C:/Windows/Spool32C、Delete all print jobs after the first oneD、Print a Windows test page
考题
单选题A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）A
Execute the command ’piobe -q PRINTER_B’B
Edit the user’s stanza in the /etc/qconfig fileC
Execute the command ’chuser -a QUEUE=PRINTER_B user’D
Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile
考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
单选题You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）A
Install a second instance of the printer. Redirect the original printer to the new printer.B
Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.C
Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.D
Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.
考题
单选题Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）A
Install a new print device. Reconfigure the printer to send print jobs to the new print device.B
Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.C
Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.D
Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.
考题
单选题A user complains that the network printer is not printing. The system administrator knows there is a print queue for the network printer and needs to check on the queue. Which command is run?（）A
netstat B
lpstat C
telinit D
prtconf
考题
单选题You administer a Windows 2000 Professional desktop computer. TKPrinter1 is a printer used by the engineering and research departments. The printer is shared from the Windows 2000 Professional computer that you administer. The engineering department frequently prints documents that are several pages in length， which takes a long time to print. Users in the research department who have small files to print often must wait a long time for their jobs to print. You want to reduce the time it takes for the user in research department to print their files. You want to accomplish this with the least amount of administrative effort. What should you do？（）A
Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the engineering department.B
Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when the engineering print jobs are printing.C
Configure the priority of TKPrinter1 to 50. Add a new printer， and set the priority to 1. For the new printer， deny Print permission for users in the engineering department.D
Configure the priority of TKPrinter1 to 50. Add a new printer， and set the priority to 70. For the new printer， deny Print permission for users in the engineering department.
考题
单选题A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）A
Restart the print spooler serviceB
Delete the files in C:/Windows/Spool32C
Delete all print jobs after the first oneD
Print a Windows test page
考题
单选题A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A
Restart the print job in the print queue.B
Print a test page from the printer properties.C
Run the Add Printer Wizard.D
Restart the print spooler service.
考题
单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A
Run the printer configuration wizard on the desktop.B
Check to see if the network printer is turned on.C
Verify that the printer is connected to the network.D
Check the local print queue for a failed print job.
考题
单选题You have a print server that runs Windows Server 2003 Service Pack 2 (SP2). Users report that print jobs are not printing. Users also report that they do not receive any error messages. Younotice a large number of jobs in the print queue. You attempt to delete some jobs from the queue and notice that the jobs remain in the queue. You need to ensure that users can print successfully. What should you do? （）A
Restart the Print Spooler service.B
Pause the printer, and then restart the printer.C
Take ownership of the printer, and then delete the print jobs.D
Assign the Manage Documents permission to the users connected to the printer.
考题
单选题The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A
The printer needs to be power cycled to clear the job.B
The print server’s queue needs to be checked.C
The printer needs to be set to factory defaults.D
The user’s workstation needs to be rebooted.
考题
单选题A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A
The printer cable is not bi-directional.B
The user does not have full printer administration rights.C
The computer cannot spool and send the print job fast enough.D
The print job is too big for the amount of available memory.
考题
单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A
The network connection is unavailable.B
The printer is offline.C
The user does not have the proper security permissions.D
The print spooler is stopped.
考题
单选题A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A
Cycle the power on the network printer.B
Verify the network cable is connected to the printer.C
Reinstall the printer driver.D
Restart the print spooler service.
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