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单选题
After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）
A
Send a flyer on new p5-520.
B
Provide shipment delivery status.
C
Order a new system per the purchase order.
D
Retrieve and send a whitepaper on SCSI performance.
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更多 “单选题After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A Send a flyer on new p5-520. B Provide shipment delivery status.C Order a new system per the purchase order.D Retrieve and send a whitepaper on SCSI performance.” 相关考题
考题
A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A、Because additional systems would require more power receptaclesB、Because the customer may need to do additional facilities planningC、Because the customer needs additional funding to cover the servicesD、Because postponing the eventual discussion will likely lead to customer dissatisfaction
考题
A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.
考题
The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
考题
A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations. The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report. Which of the following tables should be consulted to advise the customer concerning relative performance of various models？（）A、rPerfB、ROLTPC、SPECfpD、SPECint
考题
After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A、Send a flyer on new p5-520. B、Provide shipment delivery status.C、Order a new system per the purchase order.D、Retrieve and send a whitepaper on SCSI performance.
考题
A customer is interested in obtaining an AIX solution from IBM. They have two primary global requirements： ？ Availability （although HACMP is not required） ？ Low cost Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）A、Design the least-cost solution to prevent the competition from winning the business.B、Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.C、Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.D、Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.
考题
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
考题
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
考题
A customer has two locations that host their pSeries servers. Traffic is being routed through the public Internet. The customer needs to exchange confidential financial data between the servers. Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data？（）A、A DCE domainB、A Kerberos domainC、A PPP tunnel between the serversD、An IPSEC tunnel between the servers
考题
The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）A、Refuse to work with the account team unless they are brought in right at the beginning.B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
考题
The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A、SupportlineB、ServiceSuiteC、Software Maintenance Agreement （SWMA）D、Machine Control Program Remote Support Agreement （MCPRSA）
考题
A customer is ready to order a pSeries solution. However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next？（）A、Ask the customer to confirm which option is best for their environment.B、Order the fibre channel option and purchase a converter later if necessary.C、Order both SCSI and fibre channel adapters to cover both potential options.D、Inform the customer that fibre channel was selected for performance reasons.
考题
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point
考题
单选题Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）A
Who recommended the memory purchase？B
Have more users been added since the memory purchase？C
Why were additional CPUs not ordered at the same time as the memory？D
Did a performance analysis of peak periods show a memory bottleneck？
考题
单选题The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information？（）A
Service ProcessorB
Service DirectorC
Inventory Scout ServicesD
Service Focal Point
考题
单选题After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests. The specialist decided to complete at least one task before leaving for the day. Which of the following is most important to complete immediately？（）A
Send a flyer on new p5-520. B
Provide shipment delivery status.C
Order a new system per the purchase order.D
Retrieve and send a whitepaper on SCSI performance.
考题
单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A
IBM TechlineB
IBM SupportlineC
IBM Software DistributionD
IBM Hardware Support
考题
单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A
The technical support specialist has completed a UNIX course at college.B
The technical specialist has supported several similar projects and has earned an IBM AIX certification.C
The technical support specialist’s company sells $3M of UNIX computer systems every year.D
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
考题
单选题A customer is ready to order a pSeries solution. However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next？（）A
Ask the customer to confirm which option is best for their environment.B
Order the fibre channel option and purchase a converter later if necessary.C
Order both SCSI and fibre channel adapters to cover both potential options.D
Inform the customer that fibre channel was selected for performance reasons.
考题
单选题The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration？（）A
SupportlineB
ServiceSuiteC
Software Maintenance Agreement （SWMA）D
Machine Control Program Remote Support Agreement （MCPRSA）
考题
单选题A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A
Some Express Configurations limit the amount of maximum memory at order time.B
The customer must meet minimum system requirements to obtain Express Configuration pricing. C
The Express Configurations offer less than the maximum number of processors.D
The Express Configurations are only offered through the QuickShip Program.
考题
单选题A customer has two locations that host their pSeries servers. Traffic is being routed through the public Internet. The customer needs to exchange confidential financial data between the servers. Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data？（）A
A DCE domainB
A Kerberos domainC
A PPP tunnel between the serversD
An IPSEC tunnel between the servers
考题
单选题A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations. The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report. Which of the following tables should be consulted to advise the customer concerning relative performance of various models？（）A
rPerfB
ROLTPC
SPECfpD
SPECint
考题
单选题A customer is interested in obtaining an AIX solution from IBM. They have two primary global requirements： ？ Availability （although HACMP is not required） ？ Low cost Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）A
Design the least-cost solution to prevent the competition from winning the business.B
Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.C
Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.D
Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.
考题
单选题The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）A
Refuse to work with the account team unless they are brought in right at the beginning.B
Talk to the account team and ask them to bring them in earlier so that they can better understand the account.C
Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.D
Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
考题
单选题A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A
Because additional systems would require more power receptaclesB
Because the customer may need to do additional facilities planningC
Because the customer needs additional funding to cover the servicesD
Because postponing the eventual discussion will likely lead to customer dissatisfaction
考题
单选题The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A
Recommend the customer call EMC.B
Recommend the customer call IBM hardware support.C
Recommend the customer contact SupportLine.D
Recommend the customer re-creates the volume groups.
考题
单选题After months of negotiations and several proposals， the customer indicates that they may be ready to purchase a pSeries system. Rather than quickly ordering the last configuration proposed， what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project？（）A
Obtain buy-in and feedback from the customer.B
First ask the client executive if financing has been arranged.C
Plan the installation and rollout schedule before ordering.D
Confirm that any additional requirements are handled by others.
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