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A customer asks for the thermal load （BTU/hr） to determine whether their existing cooling system will support the IBM System Storage DS8000. Where can the sales representative find this information（）
- A、IBM System Storage DS8000： Introduction and Planning Guide
- B、IBM DS8000 Interoperability Matrix on the support page on the web
- C、IBM System Storage DS8000： User’s Guide
- D、IBM System Storage DS8000： Solution Assurance Guide
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更多 “ A customer asks for the thermal load （BTU/hr） to determine whether their existing cooling system will support the IBM System Storage DS8000. Where can the sales representative find this information（）A、IBM System Storage DS8000： Introduction and Planning GuideB、IBM DS8000 Interoperability Matrix on the support page on the webC、IBM System Storage DS8000： User’s GuideD、IBM System Storage DS8000： Solution Assurance Guide” 相关考题
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The customer asks your project to be completed 6 months earlier than planned．You think this target can be reached by over- lapping project activities.This approach is known as（ ）.A.balance engineering
B.fast-tracking
C.leveling
D.crashing
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A storage specialist is presenting DS5300 and mentions that the maximum available cache is 64GB. The customer asks if that cache is backed up to hard drives in the event of a power outage.From the following list, which competitor is most likely also talking to this customer?（）A、 EMC B、 HDS C、 SUN D、 NetApp
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A customer asks for help choosing their WAN technology, the customer is looking for A solution that can be used across very long distances, provides QoS and VPN support, and is sensitive to their budgeting needs ,which WAN technology would you recommend?（）A、wide transportB、metroethernetC、frame relayD、leaseD lineE、MPLS
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A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）A、“The process of removal is extremely complex and only certain individuals would understand”.B、“There was a moisture build up in the paper tray that apparently caused the paper jam”.C、“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.D、“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.
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A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.
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After putting together a configuration that meets customer’s requirements， a TDA is suggested. The customer is not familiar with the TDA process and asks why this should be done. This of the following is the benefit of TDA？（）A、 A TDA are recommended only for high end hardware and very large or complex business opportunitiesB、 A TDA will ensure the solution and configuration are complete and technically sound and meet customer requirementsC、 A TDA will guarantee that the hardware will work in customer’s environment at the volumes projectedD、 A TDA brings an IBM technician onsite to properly inspect and installed hardware and related software
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A customer asks which bays they could install Multi-Switch Interconnect Module (MSIM). Which of the following is the source of this information?（）A、CDAT B、IBM Systems Director C、Tivoli Provisioning Manager (TPM) D、BladeCenter Interoperability guide
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A customer has installed an IBM System Storage DS8700 with 20 TB of storage, 32 GB cache, and 16 Fibre Channel ports. The customer is beginning to experience throughput performance issues since they have added new workloads. The customer asks the storage specialist for guidance. Which of the following actions should be recommended as a first step?（）A、install the Performance Accelerator featureB、review the DS Storage Manager Major Event Log (MEL)C、add an expansion frame with additionalFibre Channel portsD、review the latest TPC for Disk study to identify the source of the performance issue
考题
What IBM resource will give you a picture of the possible plug types clearly labeled for those times your customer asks， "What plug type do I tell my electrician to use， and what does it look like？ （）A、IBM Power Configurator ToolB、IBM xREF SheetsC、IBM Configuration Options Guide COGD、IBM ServerProven
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A customer asks which bays they could install Multi-Switch Interconnect Module （MSIM）. Which is the source of this information of the following？（）A、CDATB、IBM Systems DirectorC、Tivoli Provisioning Manager （TPM）D、xREF
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A customer’s new IBM System Storage DS8000 must be raised by two floors in the building to place it in the computer room. In order to simplify the physical delivery， the storage specialist asks for （）A、a quotation for extra delivery servicesB、the addition to the configuration of the feature "Shipping weight reduction" at no chargeC、an order of the DS8000 with the minimum number of drive sets allowed and an MES order for the remaining drive sets neededD、an RPQ order to receive frames and drive sets separately
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The pSeries technical specialist is discussing a proposed solution for a commercial application that contains the following options： p670， p690， and p5-570. The customer asks why a p655 was not considered as a solution. The customer’s requirements include the following： ？ Eight 1.5 or 1.7GHz processors ？ 64GB memory ？ 12 fibre adapters ？ 11 network adapters ？ An estimated 25% growth in the next year What is the most appropriate response to the customer？（）A、The p655 is much more expensive than the other solutions.B、The p655 would be at full capacity and would have no room for the growth.C、The p655 is an HPC system and should never be used in a commercial situation.D、The p655 does not support more than 20 adapters so could not accommodate the requirements.
考题
单选题A customer asks the pSeries technical specialist to recommend which remote access （SSH or Telnet） method to use. What question should the customer be asked to best determine the proper recommendation？（）A
Is there a need for a PKI Management System？B
Is there a need for end-to-end encryption？C
Do they currently have a Kerberos domain in place？D
Which clients are installed on their desktops -- SSH， Telnet or both？
考题
单选题The pSeries technical specialist is discussing a proposed solution for a commercial application that contains the following options： p670， p690， and p5-570. The customer asks why a p655 was not considered as a solution. The customer’s requirements include the following： ？ Eight 1.5 or 1.7GHz processors ？ 64GB memory ？ 12 fibre adapters ？ 11 network adapters ？ An estimated 25% growth in the next year What is the most appropriate response to the customer？（）A
The p655 is much more expensive than the other solutions.B
The p655 would be at full capacity and would have no room for the growth.C
The p655 is an HPC system and should never be used in a commercial situation.D
The p655 does not support more than 20 adapters so could not accommodate the requirements.
考题
单选题A customer asks for help choosing their WAN technology, the customer is looking for A solution that can be used across very long distances, provides QoS and VPN support, and is sensitive to their budgeting needs ,which WAN technology would you recommend?（）A
wide transportB
metroethernetC
frame relayD
leaseD lineE
MPLS
考题
单选题假设需要更改表名“CUSTOMER”为“CUSTOMER_CHANGE”，可以使用（）语句。A
ALTER TABLE CUSTOMER RENAME CUSTOMER_CHANGEB
ALTER TABLE CUSTOMER RENAME TO CUSTOMER_CHANGEC
RENAME TABLE CUSTOMER TO CUSTOMER_CHANGED
RENAME TABLE CUSTOMER CUSTOMER_CHANGE
考题
单选题A storage specialist is presenting DS5300 and mentions that the maximum available cache is 64GB. The customer asks if that cache is backed up to hard drives in the event of a power outage.From the following list, which competitor is most likely also talking to this customer?（）A
EMC B
HDS C
SUN D
NetApp
考题
单选题The storage specialist is presenting the IBM System Storage TS3500 Tape Library including TS1040 and TS1130 tape drives. The customer asks which third party software supports these drives. Which of the following documents should the storage specialist consult?（）A
TS3500 Sales ManualB
ISV Compatibility MatrixC
Internet search for ISVs supportedD
TS3500 Installation and Maintenance Manual
考题
单选题You created a tabular report for the sales department to display each customer and the sales person assign to the customer. The data is sorted by customer using the order by clause in this query. This is department manager asks you to alter the report so that data is sorted by sales person rather than by customer. What is the best way to make the needed change?（）A
Recreate the query and default the layout. B
Alter the query, default the layout and redo the boiler plates. C
Query and manually change the layout to save the boiler plate. D
Alter the query and make no further change.
考题
单选题If anyone asks for a doctor, send them directly to the nurses’ station for immediate assistance.A
If anyone asks for a doctor, send themB
Having asked for a doctor, send themC
When anyone asks for a doctor, they should be sentD
Had anyone asked for a doctor, send themE
Send anyone who asks for a doctor
考题
单选题A customer asks for help choosing their WAN technology, the customer is looking for A solution that can be used across very long distances, provides QoS and VPN support, and is sensitive to their budgeting needs , which WAN technology would you recommend?（）A
MPLSB
framerelayC
leaseDlineD
metroethernetE
widetransport
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