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单选题
An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（ ）
A
1
B
2
C
3
D
4
E
5
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更多 “单选题An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（ ）A 1 B 2 C 3 D 4 E 5” 相关考题
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Which tool enables easy configuration and monitoring of Cisco ISRs? ()
A. Cisco MWAMB. Cisco SDMC. Cisco NAC ApplianceD. Cisco Unified Communications Manager Express
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The Red Hazel Company has received its router from Cisco and is ready to install Cisco Unified CallManager Express. Where will the company find its Cisco Unified CallManager Express software?（）A、Cisco.comB、embedded in Flash on the hardware C、e-mail download from Cisco D、on a CD-ROM included with installation materials E、only from a Cisco SE, due to special licensing considerations
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What is the maximum number of servers possible in a Cisco Unified Contact Center Express 4.0 cluster, excluding ASR/TTS servers?（）A、6 B、8 C、10 D、12
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The Prescott Shovel Company wants to upgrade its Cisco Unity Express from a Cisco Unified CallManager Express integration to a Cisco Unified CallManager integration. Which statement is true?（）A、A special hybrid license is required. B、The Cisco Unity Express license must be changed. C、The Cisco Unity Express license does not need to be changed. D、The license file names are identical, which allows them to be interchanged as long as the module itself is not being upgraded.
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What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）A、10 seconds B、30 seconds C、45 seconds D、60 seconds
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Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）A、Cisco Unity ExpressB、Cisco Unified CallManagerC、Cisco UnityD、Cisco Unified CallManager Express
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Which three pieces of information are available from the Cisco CRS 4.0 Control Center?（）A、System Parameters Configuration B、Cisco Unified CallManager Cluster Status C、Date, Time, and Reason of Last Failure D、Cisco CRS License Information E、Cisco CRS Datastore Replication Status F、Cisco CRS Component Activation
考题
Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）A、Cisco Unified CallManager Device ConfigurationB、Cisco Unified Contact Center Express Directory Management C、Cisco Supervisor Desktop D、Cisco CRS Administration, JTAPI Trigger Creation E、Cisco Unified Contact Center Express Media Subsystem
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Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）A、database integration B、prompt and collect C、VoiceXML D、opening and parsing HTTP and XML documents E、PQ F、E-mail Queuing
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What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A、150 B、200 C、300 D、varies based on the number of expansion servers used E、varies based on the number of applications configured
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Which three deployment scenarios does Cisco Configuration Assistant support？ （）A、 Cisco SR 500 in secure router mode， acting as a front end for Cisco Unified Communications 500B、 centralized Cisco Unified Communications Manager BE with Cisco Unified Communications 500 in SRST modeC、 Cisco SR 500 teleworker with Cisco Unified Communications 500 as VPN serverD、 multi-site VPN with Cisco Unified Communications 500 platformsE、 redundant Cisco Unified Communications 500 with primary-to-backup failoverF、 Cisco Unified Communications 500 to Cisco Unified Communications Manager SIP trunk
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Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）A、Macintosh workstation with Cisco IP Phone Agent B、Linux workstation running CAD with IP Communicator C、Linux workstation running CAD with Cisco Unified IP Phone 7960G D、Citrix Terminal running CAD with IP Communicator E、Citrix Terminal with Cisco IP Phone Agent F、Windows workstation running CAD with Media Termination option
考题
What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）A、75 B、150 C、200 D、300
考题
An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（ ） A、1 B、2 C、3 D、4 E、5
考题
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）A、Premium only B、Enhanced and Premium only C、Standard, Enhanced, and Premium D、Cisco Unified Contact Center Express does not support embedded internet browser
考题
Which tool enables easy configuration and monitoring of Cisco ISRs? （）A、Cisco MWAMB、Cisco SDMC、Cisco NAC ApplianceD、Cisco Unified Communications Manager Express
考题
单选题What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）A
10 seconds B
30 seconds C
45 seconds D
60 seconds
考题
多选题Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）AMacintosh workstation with Cisco IP Phone AgentBLinux workstation running CAD with IP CommunicatorCLinux workstation running CAD with Cisco Unified IP Phone 7960GDCitrix Terminal running CAD with IP CommunicatorECitrix Terminal with Cisco IP Phone AgentFWindows workstation running CAD with Media Termination option
考题
单选题What is the maximum number of servers possible in a Cisco Unified Contact Center Express 4.0 cluster, excluding ASR/TTS servers?（）A
6 B
8 C
10 D
12
考题
多选题Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）Adatabase integrationBprompt and collectCVoiceXMLDopening and parsing HTTP and XML documentsEPQFE-mail Queuing
考题
多选题Which three deployment scenarios does Cisco Configuration Assistant support？ （）ACisco SR 500 in secure router mode， acting as a front end for Cisco Unified Communications 500Bcentralized Cisco Unified Communications Manager BE with Cisco Unified Communications 500 in SRST modeCCisco SR 500 teleworker with Cisco Unified Communications 500 as VPN serverDmulti-site VPN with Cisco Unified Communications 500 platformsEredundant Cisco Unified Communications 500 with primary-to-backup failoverFCisco Unified Communications 500 to Cisco Unified Communications Manager SIP trunk
考题
单选题Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）A
Cisco Unified CallManager Device ConfigurationB
Cisco Unified Contact Center Express Directory Management C
Cisco Supervisor Desktop D
Cisco CRS Administration, JTAPI Trigger Creation E
Cisco Unified Contact Center Express Media Subsystem
考题
单选题Which of the following is a valid CRS deployment scenario?（）A
CRS 4.0 running with Cisco Unified CallManager 4.0 B
CRS 4.1 running with Cisco Unified CallManager 4.1 C
CRS 4.0 running with Cisco Unified CallManager 4.1 D
CRS 3.5 running with Cisco Unified CallManager 3.3
考题
单选题What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A
150 B
200 C
300 D
varies based on the number of expansion servers used E
varies based on the number of applications configured
考题
单选题The Prescott Shovel Company wants to upgrade its Cisco Unity Express from a Cisco Unified CallManager Express integration to a Cisco Unified CallManager integration. Which statement is true?（）A
A special hybrid license is required. B
The Cisco Unity Express license must be changed. C
The Cisco Unity Express license does not need to be changed. D
The license file names are identical, which allows them to be interchanged as long as the module itself is not being upgraded.
考题
单选题Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）A
Premium only B
Enhanced and Premium only C
Standard, Enhanced, and Premium D
Cisco Unified Contact Center Express does not support embedded internet browser
考题
单选题What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）A
75 B
150 C
200 D
300
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