网友您好, 请在下方输入框内输入要搜索的题目:

题目内容 (请给出正确答案)
单选题
Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()
A

Talk to co-workers while interacting with customers to help diagnose the issues

B

Be culturally sensitive

C

Provide each user with a complete, detailed report of the current outage status

D

Listen and do not interrupt a customer and then provide a brief status update


参考答案

参考解析
解析: 暂无解析
更多 “单选题Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()A Talk to co-workers while interacting with customers to help diagnose the issuesB Be culturally sensitiveC Provide each user with a complete, detailed report of the current outage statusD Listen and do not interrupt a customer and then provide a brief status update” 相关考题
考题 听力原文:M: So, Jane, how long have you been an author?W: Well, Tom, I didn't start writing until I was in my thirtieth, and I'm over seventy now. So goodness, I must have been writing for about forty years.How long has the woman been an author?A.About 30 years.B.About 40 years.C.About 60 years.D.About 70 years.

考题 in order to satisfy this demand several proposals have been ______________. A. put onB. put forwardC. put offD. put up

考题 More recently, lasers have been used to () skin discolorations. A.takeB.removeC.recoverD.move

考题 His book is reported () into several foreign languages already. A、to be translatedB、to have translatedC、to translateD、to have been translated

考题 From the attached resume, you can see that I have learned several programming courses and the scores suggested that I have got profound theoretical knowledge about programming.

考题 If we had a sample in hand, we () to negotiate business with our end-users now.A、would be ableB、should haveC、had been ableD、should have been able

考题 Considering your financial situations, which we realize have not been good recently, we have not () you for payment.A、compressedB、pressuredC、pressedD、stessed

考题 Several shoals______reported to exist in the area southwest of the Brothers.A.haveB.have beenC.hasD.has been

考题 You executed this command to create a password file:$ orapwd file = orapworcl entries = 10 ignorecase = NWhich two statements are true about the password file?() A. It will permit the use of uppercase passwords for database users who have been granted the SYSOPER role.B. It contains username and passwords of database users who are members of the OSOPER operating system group.C. It contains usernames and passwords of database users who are members of the OSDBA operating system group.D. It will permit the use of lowercase passwords for database users who have granted the SYSDBA role.E. It will not permit the use of mixed case passwords for the database users who have been granted the SYSDBA role.

考题 Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()A. Talk to co-workers while interacting with customers to help diagnose the issuesB. Be culturally sensitiveC. Provide each user with a complete, detailed report of the current outage statusD. Listen and do not interrupt a customer and then provide a brief status update

考题 A customer has an existing high availability SAN environment with CLARiiON, which has been stable for 16 months. They have recently experienced several outages with their current storage systems. They need to purchase additional storage and have asked about tier 1 storage. They are concerned with connecting their existing storage and servers without trouble.Which resource should be consulted while developing the solution options?()A. Disk MagicB. TPC for DataC. CLARiiON Procedure GeneratorD. System Storage Interoperability Center

考题 In judging our work you should take into consideration the fact that we have been very busy recently.A:thought B:account C:mind D:brain

考题 Although some of these projects have been recently completed,the majority of projects will ______ in the fall of 2019.A.initiate B.originate C.manipulate D.commence

考题 Have you been to see your grandmother lately?A:lastly B:finally C:shortly D:recently

考题 They have learned about()in recent years.A、several hundreds English wordsB、hundreds of English wordsC、hundred of English wordsD、several hundred English words

考题 Recently, there has been many orders ____ the said goods.A、forB、onC、withD、about

考题 Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()A、Talk to co-workers while interacting with customers to help diagnose the issuesB、Be culturally sensitiveC、Provide each user with a complete, detailed report of the current outage statusD、Listen and do not interrupt a customer and then provide a brief status update

考题 A customer has an existing high availability SAN environment with CLARiiON, which has been stable for 16 months. They have recently experienced several outages with their current storage systems. They need to purchase additional storage and have asked about tier 1 storage. They are concerned with connecting their existing storage and servers without trouble. Which resource should be consulted while developing the solution options?()A、Disk MagicB、TPC for DataC、CLARiiON Procedure GeneratorD、System Storage Interoperability Center

考题 单选题Manually, you set the consumer group of all of the newly created users to MYDB_GRP. You want the users to be able to change their consumer groups as per the application requirement. What was the first step that was needed in the process to achieve this objective?()A  The user must have been granted the DBA role.B  The user must have been granted the switch privilege as a part of a role.C  The user must have been granted the Resource Manager administrator privilege.D  The user must have been granted the switch privilege by using the DBMS_RESOURCE_MANAGER_PRIVS package.

考题 单选题You are designing a group management strategy for users in the finance department. You need to  identify the appropriate changes that need to be made to the current group management strategy. You want to accomplish this goal by using the minimum number of groups.  What should you do?()A  Add the finance users to the financeData group to which the necessary permissions have been assigned.B  Add the finance users to the financeGG group to which the necessary permissions have been assigned.C  Add the finance users to the financeGG group. Then add the financeGG group to the financeData group to which the necessary permissions have been assigned.D  Add the finance users to the financeGG group. Add the financeGG group to the financeUG group to the financeDat group to which the necessary permissions have been assigned.

考题 单选题What can be inferred about the advertised vehicle?A It has recently been reupholstered.B It has additional unlisted accessories.C It was manufactured 5 years ago.D It has been well maintained.

考题 多选题You executed this command to create a password file: $ orapwd file = orapworcl entries = 10 ignorecase = N Which two statements are true about the password file?()AIt will permit the use of uppercase passwords for database users who have been granted the SYSOPER role.BIt contains username and passwords of database users who are members of the OSOPER operating system group.CIt contains usernames and passwords of database users who are members of the OSDBA operating system group.DIt will permit the use of lowercase passwords for database users who have granted the SYSDBA role.EIt will not permit the use of mixed case passwords for the database users who have been granted the SYSDBA role.

考题 单选题What has happened to housing prices recently?A They have been rising quickly.B They have been falling quickly.C They have stopped rising quickly.D They have stopped falling quickly.

考题 单选题Manually, you set the consumer group of all of the newly created users to MYDB_GRP. You want the users to be able to change their consumer groups as per the application requirement. What was the first step that was needed in the process to achieve this objective?()A The user must have been granted the DBA role.B The user must have been granted the switch privilege as a part of a role.C The user must have been granted the Resource Manager administrator privilege.D The user must have been granted the switch privilege by using the DBMS_RESOURCE_MANAGER_PRIVS package.

考题 单选题In this experiment, the students’ studies are stopped several times during the listening test and asked to report what they ______ during the pause before answering the questions.A had just been thinking about B have just been thinking aboutC are just thinking aboutD had just thought about

考题 多选题Which two statements accurately describe a role?()AA role can be given to a maximum of 1000 users.BA user can have access to a maximum of 10 roles.CA role can have a maximum of 100 privileges contained in it.DPrivileges are given to a role by using the CREATE ROLE statement.EA role is a named group of related privileges that can be granted to the user.FA user can have access to several roles, and several users can be assigned the same role.

考题 单选题Which of the following statements is true about Sony?A Sony is making a new effort for more technological and marketing innovations.B Its revenue and profits have improved recently.C Sony is trying to make friends with Microsoft, another player in this industry.D Microsoft has been making computer games for the last 20 years.

考题 单选题While several baseball teams have tried to supplant the Yankees as the dominant team in baseball, their inability has been unable to win even half as many World Series as the Yankees have won in the past one hundred years.A their inability has been unableB the inability they possess has not been ableC having been unableD they were unableE they have been unable