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单选题
A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem？（）
A
Reseat all main components
B
Try to replicate the problem
C
Flash the BIOS
D
Reinstall the operating system
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更多 “单选题A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem？（）A Reseat all main componentsB Try to replicate the problemC Flash the BIOSD Reinstall the operating system” 相关考题
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The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management
考题
When implementing a solution to a problem, which of the following is the BEST course of action to take?()
A. Replace all components simultaneously to ensure that the system is functional.B. Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC. Purchase new parts for the system to confirm that they function.D. Implement one change at a time, reversing the change if it has not resolved the problem.
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An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A、Gather information from users.B、Reboot the server.C、Apply the latest service packs to the operating system.D、Perform a root cause analysis
考题
A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）A、Reseat all power connections.B、Remove the CMOS battery.C、Install the graphics card.D、Ground to the case.
考题
When implementing a solution to a problem, which of the following is the BEST course of action to take?（）A、Replace all components simultaneously to ensure that the system is functional.B、Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC、Purchase new parts for the system to confirm that they function.D、Implement one change at a time, reversing the change if it has not resolved the problem.
考题
The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management
考题
A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）A、Reseat all main componentsB、Try to replicate the problemC、Flash the BIOSD、Reinstall the operating system
考题
An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）A、Identify necessary operating system updatesB、Implement the changeC、Document the changeD、Schedule system down time
考题
Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）A、 Identify changes to the system.B、 Replicate the problem in the system.C、 Verify full system functionality. D、 Implement the solution.
考题
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.
考题
An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue？（）A、 Gather information from users.B、 Reboot the server.C、 Apply the latest service packs to the operating system.D、 Perform a root cause analysis.
考题
Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?（）A、Make one change at a time and test/confirm the change has resolved the problem.B、Verify full system functionality.C、Replicate the problem.D、Determine if a common element is causing multiple problems.E、Identify any changes to the server.
考题
Which of the following are the FIRST actions to take when an administrator is troubleshooting a server？（）A、 Make one change at a time and test/confirm the change has resolved the problem.B、 Verify full system functionality.C、 Replicate the problem.D、 Determine if a common element is causing multiple problems.E、 Identify any changes to the server.
考题
When implementing a solution to a problem， which of the following is the BEST course of action to take？（）A、 Replace all components simultaneously to ensure that the system is functional.B、 Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.C、 Purchase new parts for the system to confirm that they function.D、 Implement one change at a time， reversing the change if it has not resolved the problem.
考题
单选题Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）A
Identify changes to the system.B
Replicate the problem in the system.C
Verify full system functionality. D
Implement the solution.
考题
单选题An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）A
Identify necessary operating system updatesB
Implement the changeC
Document the changeD
Schedule system down time
考题
单选题A technician installed a new motherboard in a workstation. Which of the following describes theBEST steps for a proper installation?（）A
Install the OS, the application software and then hardware drivers.B
Install the chipset driver, the OS and then the hardware drivers.C
Install the hardware drivers, the chipset driver and then the OS.D
Install the OS, the chipset driver and then the hardware drivers.
考题
单选题An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next？（）A
Identify necessary operating system updatesB
Implement the changeC
Document the changeD
Schedule system down time
考题
单选题A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）A
Reseat all main componentsB
Try to replicate the problemC
Flash the BIOSD
Reinstall the operating system
考题
单选题When implementing a solution to a problem, which of the following is the BEST course of action to take?（）A
Replace all components simultaneously to ensure that the system is functional.B
Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC
Purchase new parts for the system to confirm that they function.D
Implement one change at a time, reversing the change if it has not resolved the problem.
考题
单选题When implementing a solution to a problem， which of the following is the BEST course of action to take？（）A
Replace all components simultaneously to ensure that the system is functional.B
Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.C
Purchase new parts for the system to confirm that they function.D
Implement one change at a time， reversing the change if it has not resolved the problem.
考题
单选题An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue？（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis.
考题
单选题A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A
Replace the motherboard.B
Check all connections.C
Replace the USB controller.D
Check the PS/2 connector.
考题
单选题The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A
Verity full system functionalityB
Identify the main problem and question the userC
Document their findings, actions, and outcomesD
Escalate the issue to upper management
考题
单选题A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）A
Network mapsB
Change managementC
BaselinesD
Cable management
考题
单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis
考题
单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A
Run the calibration feature on the laser printer.B
Run a self-test image page from the printer.C
Clean the corona wire and return printer.D
Print a test page from a computer.
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