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判断题
America’s call-centre business faces the problem of hiring.
A

B


参考答案

参考解析
解析:
录音开头指出“debt-collection industry新招收的四分之三的员工仅在三个月后就辞职了”,接着提到“America’s call-centre business…faces the same dilemma”,由此可见美国的电话客户服务中心也面临着同样的人员招聘问题。
【录音原文】
A staggering three-quarters of the debt-collection industry’s new hires quit after just three months. America’s call-centre business—another industry in which hysteria about outsourced jobs has run high—faces the same dilemma. “It’s very hard to hire in the US,” says Mr. Ginsberg. In Amherst, an Indian firm plans to do its best.
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