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单选题
An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
A
Network data cables are damaged.
B
Memory has become unseated.
C
The user has defragmented the hard drive.
D
Processor cooling fan is not functioning.
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更多 “单选题An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）A Network data cables are damaged.B Memory has become unseated.C The user has defragmented the hard drive.D Processor cooling fan is not functioning.” 相关考题
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Which three options are network evaluation techniques？ （）A、Performing end-user training on the use of antispyware softwareB、Performing virus scansC、Scanning a network for active IP addresses and open ports on those IP addressesD、Using password-cracking utilities
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A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A、The user has not registered the copy of Windows.B、The user has not applied at least Service Pack 1 to their system.C、The user does not know what site to access for the updates.D、The user needs to flush the DNS cache.
考题
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）A、The file associations were not returned after the software was uninstalled.B、The user is not opening the files correctly.C、The uninstalled software has corrupted all the audio files on the computer.D、The sound card is not properly configured.
考题
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
考题
A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）A、FORMATB、SFCC、HyperTerminalD、DEFRAG
考题
Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）A、VirusB、WormC、Network bandwidthD、Malware
考题
An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）A、The system has a fragmented hard drive.B、The drive interface needs to be changed.C、The user has too many documents on the hard drive.D、The system page file has an issue.
考题
A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）A、chkdskB、fdiskC、defragD、format
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You are performing a database recovery because a user’s schema is dropped. While performing the recovery， you use the UNTIL SEQUENCE clause. Which type of database recovery are you performing？（）A、 user managed complete recoveryB、 user managed incomplete recoveryC、 RMAN-based complete recoveryD、 RMAN-based incomplete recovery
考题
You are a desktop administrator for your company. A company user reports that he is unable to use his Bluetooth-enabled mobile phone with his Bluetooth-enabled Windows XP Professional computer. He is trying to play audio from the phone through the speakers on his computer. You verify that other Bluetooth devices work properly with the user’s computer. You test the speakers to make sure they are in working order. You also verify that the mobile phone can send output to a computer. You then discover that the phone cannot detect the computer.You need to ensure that the user can use the phone with his computer. What should you do？（）A、Place the phone in Bluetooth discovery mode.B、Place the user’s computer in Bluetooth discovery mode.C、Add the phone and the computer to the same Bluetooth Personal Area Network （PAN）.D、Install mobile phone synchronization software on the user’s computer.
考题
ou share a computer with other users. You need to ensure that all application and device driver failure reports for this computer are submitted to Microsoft Problem Reports and Solutions. What should you do？（）A、After each error occurs， perform a Microsoft Windows Update scan.B、Turn on the Windows Problem Reporting feature for all users.C、Configure the computer to take part in the Microsoft Windows Customer Experience Improvement Program.D、Create a standard user account. Instruct all users to log on by using this standard user account. Configure auditing for this user account.
考题
Your network contains an Active Directory domain. The domain contains two sites named Site1 and Site2. Site1 contains four domain controllers. Site2 contains a read-only domain controller （RODC）. You add a user named User1 to the Allowed RODC Password Replication Group. The WAN link between Site1 and Site2 fails. User1 restarts his computer and reports that he is unable to log on to the domain. The WAN link is restored and User1 reports that he is able to log on to the domain. You need to prevent the problem from reoccurring if the WAN link fails. What should you do（）A、Create a Password Settings object （PSO） and link the PSO to User1’s user account.B、Create a Password Settings object （PSO） and link the PSO to the Domain Users group.C、Add the computer account of the RODC to the Allowed RODC Password Replication Group.D、Add the computer account of User1’s computer to the Allowed RODC Password Replication Group.
考题
Your network contains two Active Directory forests. One forest contains two domains named contoso.com and na.contoso.com. The other forest contains a domain named nwtraders.com. A forest trust is configured between the two forests. You have a user named User1 in the na.contoso.com domain. User1 reports that he fails to log on to a computer in the nwtraders.com domain by using the user name NA/User1. Other users from na.contoso.com report that they can log on to the computers in the nwtraders.com domain. You need to ensure that User1 can log on to the computer in the nwtraders.com domain. What should you do（）A、Enable selective authentication over the forest trust.B、Create an external one-way trust from na.contoso.com to nwtraders.com.C、Instruct User1 to log on to the computer by using his user principal name （UPN）.D、Instruct User1 to log on to the computer by using the user name nwtraders/User1.
考题
You are the desktop administrator for Company. Janos is a user in Company's accounting department. Janos uses a Windows 2000 Professional portable computer. Janos reports that when the computer is unlocked, it randomly displays the following error message: "JZXDRV.dll failed to load". You discover that the JZXDRV.dll file is used by the device driver for an external storage device that is connected to Janos’ docking station. Janos reports that the error message does not appear when the computer is docked. You need to ensure that the error does not occur on Janos’ computer. You also need to ensure that the storage device continues to function correctly when Janos’ computer is docked. What should you do?（）A、 Remove the storage device from the hardware profile on Janos’ computer.B、 Create a local user account for Janos on his computer. Copy the JZXDRV.dll file to the profile folder for Janos’ local user account. Instruct Janos to log on to his computer by using his local user account whenever the computer is unlocked.C、 Copy the computer's default hardware profile to create a new hardware profile named Undocked. Remove the storage device from the Undocked hardware profile.D、 Copy the computer's default hardware profile to create a new hardware profile named Unlocked. Disable the storage device in the Undocked hardware profile. Instruct Janos to start the computer by using the Undocked hardware profile whenever the computer is undocked.
考题
You are the network administrator for your company. The network consists of a single Active Directory domain named . All domain controllers run Windows Server 2003, and all client computers run Windows XP Professional. All client computer accounts are stored in the Computer container. A user named Peter reports that he cannot log on to the domain from his computer. Peter receives the logon message shown in the exhibit. Exhibit: Logon Message Your account is configured to prevent you from using this computer. Please try another computer. You need to enable Peter to log on. What should you do?（）A、Create an account for Peter's computer in the Computers container.B、Grant the Log on locally user right to Peter's user account.C、Enable Peter's user account.D、Change the properties of Peter's user account so he can log on to any computer.
考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
单选题A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A
The user has not registered the copy of Windows.B
The user has not applied at least Service Pack 1 to their system.C
The user does not know what site to access for the updates.D
The user needs to flush the DNS cache.
考题
单选题A user named User1 has a computer named Computer1 that runs Windows XP Professional. User1 has a folder that contains encrypted files. You purchase a new computer named Computer2. You back up User1's files and restore them to Computer2. You need to ensure that User1 can access the encrypted files on Computer2. What should you do?（）A
Instruct User1 to create a new user certificate on Computer2.B
Instruct User1 to take ownership of the encrypted files on Computer2.C
Instruct User1 to import the user certificate from Computer1 to Computer2. D
Log on to Computer2 by using the local administrator account. Configure User1 as the recovery agent account.
考题
单选题A user reports that he is unable to start his computer. He provides the following information:.The boot partition is encrypted by using BitLocker Drive Encryption (BitLocker). The user cannot locate his BitLockerrecovery key. You need to start Windows 7 on the computer. The solution must use the minimum amount ofadministrative effort. What should you do?（）A
From the BIOS, disable the Trusted Platform Module (TPM).B
Start the computer from the Windows 7 installation media and select Install now.C
Start the computer from the Windows 7 installation media and select Repair your computer.D
Start the computer from the Windows 7 installation media, press SHIFT+F10, and then run CHKDSK.
考题
单选题An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）A
The system has a fragmented hard drive.B
The drive interface needs to be changed.C
The user has too many documents on the hard drive.D
The system page file has an issue.
考题
单选题A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）A
Cable testerB
MultimeterC
Fiber splicerD
Loopback plug
考题
单选题A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）A
The file associations were not returned after the software was uninstalled.B
The user is not opening the files correctly.C
The uninstalled software has corrupted all the audio files on the computer.D
The sound card is not properly configured.
考题
单选题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A
Run the CHKDSK utilityB
Run the disk defragmenter utilityC
Increase the capacity on the system volumeD
Convert to a dynamic drive on the system
考题
单选题Your company has an Active Directory forest that contains eight linked Group Policy Objects （GPOs）. One of these GPOs publishes applications to user objects. A user reports that the application is not available for installation. You need to identify whether the GPO has been applied What should you do（）A
Run the Group Policy Results utility for the user.B
Run the Group Policy Results utility for the computer.C
Run the GPRESULT /SCOPE COMPUTER command at the command prompt.D
Run the GPRESULT /S /Z command at the command prompt.
考题
单选题An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）A
Network data cables are damaged.B
Memory has become unseated.C
The user has defragmented the hard drive.D
Processor cooling fan is not functioning.
考题
单选题A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper theyve been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? （）A
A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?B
I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.C
If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.D
I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
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