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单选题
MDC Company believes that its customers are satisfied because the company _____.
A
gives them opportunities to order
B
provides good service and quality
C
guarantees the quickest delivery
D
sends new catalogues to them
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解析：
事实细节题。本题询问：“MDC公司为什么坚信它的客户感到满意？”从文章的第四段第一句“... because you confirm our beliefs that good service and quality result in satisfied customers”可知，顾客满意的原因是由于该公司为他们提供了优质的服务以及上乘的质量。因此，MDC公司认为自己的顾客是满意的。正确答案选B。
事实细节题。本题询问：“MDC公司为什么坚信它的客户感到满意？”从文章的第四段第一句“... because you confirm our beliefs that good service and quality result in satisfied customers”可知，顾客满意的原因是由于该公司为他们提供了优质的服务以及上乘的质量。因此，MDC公司认为自己的顾客是满意的。正确答案选B。
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单选题The purpose of this letter is to _____.A
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express the company’s thanks to the customersC
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考题
单选题According to the research findings, the customers who will bring in more profit are those whoA
are regarded as loyal customers.B
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trust the quality of the products from a company.D
care little about prices of the products.
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